6

I have had a Microsoft 365 Family subscription for many years. It will renew on Dec-04-2024. So its active.

I just purchased a new laptop and successfully logged into the MS 365 subscription on that laptop. I downloaded the installer for a local copy of Excel. I ran that and it installed.

When I open Excel its asking for a key. Where do I find this key? I have searched the entirety of the subscription's website pages for keys. Nothing.

I just assumed the fact that I was able to download Excel from a logged in account on their subscription I'd be able to run a product that they offer. I cant. If I skip then access to Excel will expire a week from now even though my subscription is paid for and active through early Dec-2024.

I also want to install other Office products (Access, Word, etc) but I am stuck here.

I dont know what else to do but to ask for help. Thanks.

For those wondering, this is how I installed the Office apps (the "installer" which I mentioned above). I 4G .img file was downloaded to my laptop, I installed everything from there.

enter image description here

Taptronic
  • 1,121

1 Answers1

7

I eventually found the 2022 email from newegg.com where I purchased the most recent extension to the 365 subscription. That email included a key which I used that to extend the sub.

I also just used to to activate Excel. It worked. I cant believe it. 2+ hours on this.

Had no idea I had to save that and good thing I did.

Ramhound
  • 44,080
Taptronic
  • 1,121