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I've performed the Windows 10 reset process successfully, however now Windows RE is disabled and I can not figure out how to fix that. I now have two recovery partitions, a 523MB and 510MB one, and I've lost the "Windows Recovery Environment" BCD boot entry:

Windows Recovery Environment (Windows RE) and system reset configuration
Information:
Windows RE status:         Disabled
Windows RE location:
Boot Configuration Data (BCD) identifier: 00000000-0000-0000-0000-000000000000
Recovery image location:
Recovery image index:      0
Custom image location:
Custom image index:        0

REAGENTC.EXE: Operation Successful.

The first WinRE partition appears to be incomplete as there are no other files in the folder where the Winre.wim is located, and attempting to manually specify the second partition appears to be okay for use, reporting success:

reagentc /setreimage /path Y:\Recovery\WindowsRE\Winre.wim
  • Subsequent reagentc /enable reports the same and I've tried to set the first partition to a basic data partition, ensuring the second has the correct partition type ID as well:
    REAGENTC.EXE: Unable to update Boot Configuration Data
    

How do I fix this?

  • Log:
    [ReAgentc.exe] -----Executing command line: "C:\WINDOWS\system32\ReAgentc.exe" /enable-----
    [ReAgentc.exe] ------------------------------------------------------
    

    [ReAgentc.exe] Enter WinRECheckGuid [ReAgentc.exe] Parameter: TargetOsGuid: : NULL [ReAgentc.exe] Exit WinRECheckGuid return error code: 0x0 [ReAgentc.exe] Enter WinReInstall [ReAgentc.exe] Parameter: ReInstallBecauseOfBitlocker: 0

    [ReAgentc.exe] --Install on target OS step 1: collect info like partition list, loading reagent.xml, source winre.wim and partition [ReAgentc.exe] Enumerate and log all fixed partitions:

    [ReAgentc.exe] --Partition info-- [ReAgentc.exe] VolumeName: \?\Volume{48686080-7948-482c-bd6e-5897c8c50e49}, PartitionName: \?\GLOBALROOT\device\harddisk4\partition2 [ReAgentc.exe] Partition number: 2, offset: 549453824, free space: 252575744, total space: 300335104 [ReAgentc.exe] DiskNumber:4, DiskSignature:0, NTFS:0, Mbr:0, Active:0, Boot:0, BitlockerEnabled:0 [ReAgentc.exe] GPT partition GUID:: {C12A7328-F81F-11D2-BA4B-00A0C93EC93B} [ReAgentc.exe] DiskId: {10F90CB2-5858-9090-8081-828310111213}

    [ReAgentc.exe] --Partition info-- [ReAgentc.exe] VolumeName: \?\Volume{0000008d-83e0-2b05-ff33-d7011a010000}, PartitionName: \?\GLOBALROOT\device\harddisk6\partition2 [ReAgentc.exe] Partition number: 2, offset: 135269888, free space: 267675643904, total space: 1000068431872 [ReAgentc.exe] DiskNumber:6, DiskSignature:0, NTFS:1, Mbr:0, Active:0, Boot:0, BitlockerEnabled:0 [ReAgentc.exe] GPT partition GUID:: {EBD0A0A2-B9E5-4433-87C0-68B6B72699C7} [ReAgentc.exe] DiskId: {55F33A00-6786-03AE-80CE-7C95E199EB00}

    [ReAgentc.exe] --Partition info-- [ReAgentc.exe] VolumeName: \?\Volume{1a4b4c45-1b8e-11ee-a71b-9873aff86160}, PartitionName: \?\GLOBALROOT\device\harddisk4\partition8 [ReAgentc.exe] Partition number: 8, offset: 448003047424, free space: 86556672, total space: 534769664 [ReAgentc.exe] DiskNumber:4, DiskSignature:0, NTFS:1, Mbr:0, Active:0, Boot:0, BitlockerEnabled:0 [ReAgentc.exe] GPT partition GUID:: {DE94BBA4-06D1-4D40-A16A-BFD50179D6AC} [ReAgentc.exe] DiskId: {10F90CB2-5858-9090-8081-828310111213}

    [ReAgentc.exe] --Partition info-- [ReAgentc.exe] VolumeName: \?\Volume{1a4b4c44-1b8e-11ee-a71b-9873aff86160}, PartitionName: \?\GLOBALROOT\device\harddisk4\partition7 [ReAgentc.exe] Partition number: 7, offset: 447688474624, free space: 310353920, total space: 310378496 [ReAgentc.exe] DiskNumber:4, DiskSignature:0, NTFS:0, Mbr:0, Active:0, Boot:0, BitlockerEnabled:0 [ReAgentc.exe] GPT partition GUID:: {EBD0A0A2-B9E5-4433-87C0-68B6B72699C7} [ReAgentc.exe] DiskId: {10F90CB2-5858-9090-8081-828310111213}

    [ReAgentc.exe] --Partition info-- [ReAgentc.exe] VolumeName: \?\Volume{7db2481d-bd54-11ec-850e-9db0c526c3cb}, PartitionName: \?\GLOBALROOT\device\harddisk4\partition6 [ReAgentc.exe] Partition number: 6, offset: 143152775168, free space: 12039639040, total space: 304535695360 [ReAgentc.exe] DiskNumber:4, DiskSignature:0, NTFS:1, Mbr:0, Active:0, Boot:0, BitlockerEnabled:0 [ReAgentc.exe] GPT partition GUID:: {EBD0A0A2-B9E5-4433-87C0-68B6B72699C7} [ReAgentc.exe] DiskId: {10F90CB2-5858-9090-8081-828310111213}

    [ReAgentc.exe] --Partition info-- [ReAgentc.exe] VolumeName: \?\Volume{7db24819-bd54-11ec-850e-9db0c526c3cb}, PartitionName: \?\GLOBALROOT\device\harddisk4\partition5 [ReAgentc.exe] Partition number: 5, offset: 78724242944, free space: 0, total space: 0 [ReAgentc.exe] DiskNumber:4, DiskSignature:0, NTFS:0, Mbr:0, Active:0, Boot:0, BitlockerEnabled:0 [ReAgentc.exe] GPT partition GUID:: {EBD0A0A2-B9E5-4433-87C0-68B6B72699C7} [ReAgentc.exe] DiskId: {10F90CB2-5858-9090-8081-828310111213}

    [ReAgentc.exe] --Partition info-- [ReAgentc.exe] VolumeName: \?\Volume{7db24811-bd54-11ec-850e-9db0c526c3cb}, PartitionName: \?\GLOBALROOT\device\harddisk4\partition4 [ReAgentc.exe] Partition number: 4, offset: 984612864, free space: 16934952960, total space: 77739323392 [ReAgentc.exe] DiskNumber:4, DiskSignature:0, NTFS:1, Mbr:0, Active:0, Boot:1, BitlockerEnabled:0 [ReAgentc.exe] GPT partition GUID:: {EBD0A0A2-B9E5-4433-87C0-68B6B72699C7} [ReAgentc.exe] DiskId: {10F90CB2-5858-9090-8081-828310111213}

    [ReAgentc.exe] --Partition info-- [ReAgentc.exe] VolumeName: \?\Volume{bf0b9e10-ad65-01d9-08cb-85dfb2d6ec00}, PartitionName: \?\GLOBALROOT\device\harddisk4\partition1 [ReAgentc.exe] Partition number: 1, offset: 1048576, free space: 90918912, total space: 548401152 [ReAgentc.exe] DiskNumber:4, DiskSignature:0, NTFS:1, Mbr:0, Active:0, Boot:0, BitlockerEnabled:0 [ReAgentc.exe] GPT partition GUID:: {EBD0A0A2-B9E5-4433-87C0-68B6B72699C7} [ReAgentc.exe] DiskId: {10F90CB2-5858-9090-8081-828310111213}

    [ReAgentc.exe] --Partition info-- [ReAgentc.exe] VolumeName: \?\Volume{21690322-195b-4fc7-93b9-cd3e54fc8ad1}, PartitionName: \?\GLOBALROOT\device\harddisk3\partition2 [ReAgentc.exe] Partition number: 2, offset: 16777216, free space: 1506555363328, total space: 3000574668800 [ReAgentc.exe] DiskNumber:3, DiskSignature:0, NTFS:1, Mbr:0, Active:0, Boot:0, BitlockerEnabled:0 [ReAgentc.exe] GPT partition GUID:: {EBD0A0A2-B9E5-4433-87C0-68B6B72699C7} [ReAgentc.exe] DiskId: {7634C4F7-E13C-4425-B904-2C24D8BF80BE}

    [ReAgentc.exe] --Partition info-- [ReAgentc.exe] VolumeName: \?\Volume{27557c6f-0000-0000-0000-100000000000}, PartitionName: \?\GLOBALROOT\device\harddisk2\partition1 [ReAgentc.exe] Partition number: 1, offset: 1048576, free space: 58231140352, total space: 500104687616 [ReAgentc.exe] DiskNumber:2, DiskSignature:659913839, NTFS:1, Mbr:1, Active:0, Boot:0, BitlockerEnabled:0 [ReAgentc.exe] MBR partition id: 0x7 [ReAgentc.exe] DiskId: {00000000-0000-0000-0000-000000000000}

    [ReAgentc.exe] --Partition info-- [ReAgentc.exe] VolumeName: \?\Volume{3b8a26a2-cbd5-4549-a6f2-3800e39e3dbe}, PartitionName: \?\GLOBALROOT\device\harddisk1\partition1 [ReAgentc.exe] Partition number: 1, offset: 32768, free space: 81808039936, total space: 500105728000 [ReAgentc.exe] DiskNumber:1, DiskSignature:0, NTFS:1, Mbr:0, Active:0, Boot:0, BitlockerEnabled:0 [ReAgentc.exe] GPT partition GUID:: {EBD0A0A2-B9E5-4433-87C0-68B6B72699C7} [ReAgentc.exe] DiskId: {5DE2D4BA-5015-4342-BB00-018B62B6827C}

    [ReAgentc.exe] --Partition info-- [ReAgentc.exe] VolumeName: \?\Volume{0f9a8d0c-13f8-48c8-9c9a-3625d0ee6ca3}, PartitionName: \?\GLOBALROOT\device\harddisk0\partition3 [ReAgentc.exe] Partition number: 3, offset: 64548241408, free space: 121528864768, total space: 382600212480 [ReAgentc.exe] DiskNumber:0, DiskSignature:0, NTFS:1, Mbr:0, Active:0, Boot:0, BitlockerEnabled:0 [ReAgentc.exe] GPT partition GUID:: {EBD0A0A2-B9E5-4433-87C0-68B6B72699C7} [ReAgentc.exe] DiskId: {55DE90FF-D869-4801-BDBE-927EAD1B8F16}

    [ReAgentc.exe] --Partition info-- [ReAgentc.exe] VolumeName: \?\Volume{781e2292-d9cb-43f5-a940-1614a736b33e}, PartitionName: \?\GLOBALROOT\device\harddisk0\partition2 [ReAgentc.exe] Partition number: 2, offset: 122683392, free space: 16323956736, total space: 64424611840 [ReAgentc.exe] DiskNumber:0, DiskSignature:0, NTFS:1, Mbr:0, Active:0, Boot:0, BitlockerEnabled:0 [ReAgentc.exe] GPT partition GUID:: {EBD0A0A2-B9E5-4433-87C0-68B6B72699C7} [ReAgentc.exe] DiskId: {55DE90FF-D869-4801-BDBE-927EAD1B8F16}

    [ReAgentc.exe] Get downlevel ReAgent config [ReAgentc.exe] Downlevel config file path: \Recovery\ReAgentOld.xml [ReAgentc.exe] Checking for downlevel WinRE installation.

    [ReAgentc.exe] read xml file (\Recovery\ReAgentOld.xml) failed: 0x3 [ReAgentc.exe] ReAgentXMLParser::ParseConfigFile failed to read config xml file (0x3) in file base\diagnosis\srt\reagent2\reinfo\parser_2.0.cpp line 784 [ReAgentc.exe] ReAgentXMLParser::ParseConfigFile (xml file: \Recovery\ReAgentOld.xml) returning 0x3 [ReAgentc.exe] ReAgentConfig::ParseConfigFile returned with 0x3

    [ReAgentc.exe] ReAgentConfig::Init failed to init reagent xml parser (0x3) in file base\diagnosis\srt\reagent2\reinfo\parser_2.0.cpp line 1921 [ReAgentc.exe] Ignore the error 3 in function GetDownlevelReAgentConfig

    [ReAgentc.exe] First round search [ReAgentc.exe] Get ReAgent config [ReAgentc.exe] GetReAgentConfig Config file path: C:\WINDOWS\system32\Recovery\ReAgent.xml [ReAgentc.exe] CheckRegKey test hook (SystemSetupInProgress) present and disabled [ReAgentc.exe] Update enhanced config info is enabled. [ReAgentc.exe] BcdOpenObject(WinRE) failed: 0xc0000034 [ReAgentc.exe] winreGetWinReGuid returning 0X2 [ReAgentc.exe] ReAgentConfig::ReadBcdAndUpdateEnhancedConfigInfo WinRE disabled, WinRE Guid could not be determined (0x2)

    [ReAgentc.exe] --Install on target OS step 2: detect and fix if there is any issue for winre settings [ReAgentc.exe] DetectAndFixWinReIssues (WinRE)WinRE is already installed, setting BCD entry (winre location \?\GLOBALROOT\device\harddisk4\partition1\Recovery\WindowsRE) [ReAgentc.exe] BcdOpenObject(WinRE) failed: 0xc0000034 [ReAgentc.exe] winreGetWinReGuid returning 0X2 [ReAgentc.exe] DetectAndFixWinReIssues Failed to get WinRE GUID. [ReAgentc.exe] DetectAndFixWinReIssues Will fix the BCD entry. [ReAgentc.exe] BcdOpenObject(WinRE) failed: 0xc0000034 [ReAgentc.exe] winreGetWinReGuid returning 0X2 [ReAgentc.exe] NOTE: WILL RETRY. We have to uninstall WinRE and retry because WinRE is installed but its BCD entry is not present. [ReAgentc.exe] DetectAndFixWinReIssues Copying Winre.wim from \?\GLOBALROOT\device\harddisk4\partition1\Recovery\WindowsRE to staging location [ReAgentc.exe] boot.sdi is not available under \?\GLOBALROOT\device\harddisk4\partition1\Recovery\WindowsRE [ReAgentc.exe] winreCopyWIMBack moved WIM file from \?\GLOBALROOT\device\harddisk4\partition1\Recovery\WindowsRE to successfully!

    [ReAgentc.exe] DetectAndFixWinReIssues we should retry because winre installation was changed. [ReAgentc.exe] failed to detect and fix winre issues, error:0x2 [ReAgentc.exe] Exit WinReInstall return value: 0, last error: 0x2 [ReAgentc.exe] failed to install winre: : 0x2

    [ReAgentc.exe] ------------------------------------------------------ [ReAgentc.exe] -----Exiting command line: "C:\WINDOWS\system32\ReAgentc.exe" /enable, Error: 2-----


  • Windows Boot Manager:
    Windows Boot Manager
    --------------------
    identifier              {9dea862c-5cdd-4e70-acc1-f32b344d4795}
    device                  partition=\Device\HarddiskVolume2
    path                    \EFI\MICROSOFT\BOOT\BOOTMGFW.EFI
    description             Windows Boot Manager
    locale                  en-US
    inherit                 {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}
    default                 {225a5d6d-1bc8-11ee-a27b-ad72d621c039}
    resumeobject            {225a5d6c-1bc8-11ee-a27b-ad72d621c039}
    displayorder            {225a5d6d-1bc8-11ee-a27b-ad72d621c039}
    toolsdisplayorder       {b2721d73-1db4-4c62-bf78-c548a880142d}
    timeout                 30
    displaybootmenu         Yes
    

  • Windows Boot Loader:
    Windows Boot Loader
    -------------------
    identifier              {225a5d6d-1bc8-11ee-a27b-ad72d621c039}
    device                  partition=C:
    path                    \WINDOWS\system32\winload.efi
    description             Windows 10
    locale                  en-US
    inherit                 {6efb52bf-1766-41db-a6b3-0ee5eff72bd7}
    recoverysequence        {00000000-0000-0000-0000-000000000000}
    displaymessageoverride  Recovery
    recoveryenabled         Yes
    isolatedcontext         Yes
    allowedinmemorysettings 0x15000075
    osdevice                partition=C:
    systemroot              \WINDOWS
    resumeobject            {225a5d6c-1bc8-11ee-a27b-ad72d621c039}
    nx                      OptIn
    bootmenupolicy          Standard
    hypervisorlaunchtype    Auto
    

    Resume from Hibernate

    identifier {225a5d6c-1bc8-11ee-a27b-ad72d621c039} device partition=C: path \WINDOWS\system32\winresume.efi description Windows Resume Application locale en-US inherit {1afa9c49-16ab-4a5c-901b-212802da9460} recoverysequence {00000000-0000-0000-0000-000000000000} recoveryenabled Yes isolatedcontext Yes allowedinmemorysettings 0x15000075 filedevice partition=C: filepath \hiberfil.sys bootmenupolicy Standard debugoptionenabled No

    Windows Memory Tester

    identifier {b2721d73-1db4-4c62-bf78-c548a880142d} device partition=\Device\HarddiskVolume2 path \EFI\Microsoft\Boot\memtest.efi description Windows Memory Diagnostic locale en-US inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e} badmemoryaccess Yes

    EMS Settings

    identifier {0ce4991b-e6b3-4b16-b23c-5e0d9250e5d9} bootems No

    Debugger Settings

    identifier {4636856e-540f-4170-a130-a84776f4c654} debugtype Local

    RAM Defects

    identifier {5189b25c-5558-4bf2-bca4-289b11bd29e2}

    Global Settings

    identifier {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e} inherit {4636856e-540f-4170-a130-a84776f4c654} {0ce4991b-e6b3-4b16-b23c-5e0d9250e5d9} {5189b25c-5558-4bf2-bca4-289b11bd29e2}

    Boot Loader Settings

    identifier {6efb52bf-1766-41db-a6b3-0ee5eff72bd7} inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e} {7ff607e0-4395-11db-b0de-0800200c9a66}

    Hypervisor Settings

    identifier {7ff607e0-4395-11db-b0de-0800200c9a66} hypervisordebugtype Serial hypervisordebugport 1 hypervisorbaudrate 115200

    Resume Loader Settings

    identifier {1afa9c49-16ab-4a5c-901b-212802da9460} inherit {7ea2e1ac-2e61-4728-aaa3-896d9d0a9f0e}


  • Firmware Boot Manager
    Firmware Boot Manager
    ---------------------
    identifier              {a5a30fa2-3d06-4e9f-b5f4-a01df9d1fcba}
    displayorder            {9dea862c-5cdd-4e70-acc1-f32b344d4795}
                            {9167a6e4-1a80-11ee-b2db-709cd13cf14e}
                            {fe4b36f8-1af6-11ee-b2dc-806e6f6e6963}
                            {11fd2d77-1b03-11ee-b2de-806e6f6e6963}
                            {9167a6e5-1a80-11ee-b2db-709cd13cf14e}
                            {9167a6e6-1a80-11ee-b2db-709cd13cf14e}
                            {a8f97dc3-291a-11ee-bea1-806e6f6e6963}
                            {a8f97dc4-291a-11ee-bea1-806e6f6e6963}
                            {a8f97dc5-291a-11ee-bea1-806e6f6e6963}
    timeout                 1
    

  • Firmware Application:
    Firmware Application (101fffff)
    -------------------------------
    identifier              {11fd2d77-1b03-11ee-b2de-806e6f6e6963}
    device                  unknown
    description             UEFI: SanDisk, Partition 2
    

    Firmware Application (101fffff)

    identifier {9167a6e2-1a80-11ee-b2db-709cd13cf14e} device partition=M: description UEFI: Generic Mass-Storage 1.11, Partition 1

    Firmware Application (101fffff)

    identifier {9167a6e3-1a80-11ee-b2db-709cd13cf14e} description UEFI: General UDisk 5.00, Partition 1

    Firmware Application (101fffff)

    identifier {9167a6e4-1a80-11ee-b2db-709cd13cf14e} device partition=M: description UEFI: Generic Mass-Storage 1.11, Partition 1

    Firmware Application (101fffff)

    identifier {9167a6e5-1a80-11ee-b2db-709cd13cf14e} description UEFI: PXE IPv4 Intel(R) Ethernet Controller (2) I225-V

    Firmware Application (101fffff)

    identifier {9167a6e6-1a80-11ee-b2db-709cd13cf14e} description UEFI: PXE IPv6 Intel(R) Ethernet Controller (2) I225-V

    Firmware Application (101fffff)

    identifier {a8f97dc3-291a-11ee-bea1-806e6f6e6963} description UEFI:CD/DVD Drive

    Firmware Application (101fffff)

    identifier {a8f97dc4-291a-11ee-bea1-806e6f6e6963} description UEFI:Removable Device

    Firmware Application (101fffff)

    identifier {a8f97dc5-291a-11ee-bea1-806e6f6e6963} description UEFI:Network Device

    Firmware Application (101fffff)

    identifier {fe4b36f8-1af6-11ee-b2dc-806e6f6e6963} device unknown path \EFI\MICROSOFT\BOOT\BOOTMGFW.EFI description UEFI: SanDisk, Partition 1

JW0914
  • 9,096
ZzZombo
  • 125

1 Answers1

2

So long, I've finally resolved the issue. I've had to delete the ReAgent.xml file, then I was able to use ReAgentC's commands to specify the location of the recovery image w/o issues and, subsequently, enable WinRE. It also, contrarily to what @JW0914 said, created/updated BCD entries for WinRE.

JW0914
  • 9,096
ZzZombo
  • 125