1

i just locked a folder with EaseUS LockMyFile . every thing was ok at first but today i just realized i can't open that folder even after giving password correctly

every time i tried its unlocking but then shows locked again looks like nothing happens

when i cheeked program log say deny read

and when checked folder permissions says you do not have read permissions to view the properties of this object

i have really no idea why program can't open the folder that is lock by itself maybe because long destination or something ? but in first days there was no problem and this only happens to this folder

is there any way to remove or give permissions from like safe mod ? EaseUS gives so many tips about situation to how to unlock locked folder by windows but nothing about own app !

i send mail to EaseUS support but not have any hope base my exp supports are useless they just know to copy paste

Farzan
  • 11

1 Answers1

1

See the EaseUS Support article How to Recover Files from Folder Lock Without Password Step-by-Step.

The article describes in great detail three possible methods. Below is the summary of the proposed methods, but see the article for much more detail and screenshots.

  • Use the Serial Number that you used to register Folder Lock as the master key (if this option was selected during the installation and you received a serial number)
  • Remove the password by uninstalling Folder Lock:
    • Use regedit to position to registry key HKEY_CURRENT_USER/SOFTWARE/NewSoftware's/Folder Lock/Uninstall and set item Uninstall to 0
    • Uninstall Folder Lock via Settings > Apps > Apps & Features
  • Stop Folder Lock password protection :
    • Boot in Safe mode
    • Reinstall Folder Lock but don't click the Finish button
    • Right-click the locked folder, select Properties, Security tab
    • Uncheck all Deny boxes for all usernames on top and click OK
    • Now you might be able to access your files and copy them away.
harrymc
  • 498,455