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I am running Windows 11 Pro 22H2 64-bit on a Dell Precision 5530 Laptop (Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz 32.0 GB (31.7 GB usable) - Product Id 00330-54920-19766-AAOEM).

Recently, when I try to run Windows Update, I get the following error:

enter image description here

I have tried all the "fixes" suggested here, here, and here, to no avail.

Specifically, I have attempted the following:

  1. Disabling all third-party antivirus/antimalware software (in my case, MalwareBytes and Hitman Pro. I ran full scans with both products first before disabling them, just to make sure a virus wasn't causing my problems).
  2. Running the Windows Update Troubleshooter.
  3. Changing my DNS settings to point to 8.8.8.8 and 8.8.4.4 for primary and secondary DNS servers, respectively.
  4. Deleting everything inside the C:\Windows\SoftwareDistribution after stopping wuauserv, cryptSvc, bits, and msiserver (and starting them again after rebooting my PC).
  5. Running sfc /scannow (which indicated that there were no corrupted system files).
  6. Running the batch file Reset_Reregister_Windows_Update_Components_for_Windows11.bat, which I downloaded from here.

I've searched extensively and have not found a fix. Any suggestions (other than manually searching the Microsoft Update Catalog)?

Giacomo1968
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Cade Bryant
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4 Answers4

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As another option, consider WSUS Offline, https://www.wsusoffline.net, which can be used to retrieve all the necessary updates and store them on a thumb drive or local HD. You may need to do the fetch from a separate computer if yours can't see the Microsoft WSUS; but once you have the updates on a thumb drive you should be able to invoke the update process ithout ever going out to the net.

tsc_chazz
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I tried some of the suggestions on the web and they did not work. This time, I decided to turn my VPN off. IT WORKED. So try that before you start taking all kinds of drastic actions.

Terra Encounters
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So for a bit of context:

When you update windows, you are connecting to a WSUS (Windows Server Update Service). It would be worth checking the configuration to see which WSUS server you connect to.

You mentioned that you didnt want to manually search the update catelog. I offer a slightly different approach:

Look for the updates that it is having trouble installing, install them yourself, restart, and have it check again. For convenience, the update catelog URL is: https://www.catalog.update.microsoft.com/Home.aspx and search for the specific update windows is claiming it cannot install.

Additionally, you should check your IP6 settings and see if they are interfering in anyway.

If you are able to provide more details after this, I can further assist.

Ashoka1852
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In addition to the steps you've tried, you might consider resetting your network settings on your Windows 11 machine. Sometimes, a factory reset can clear up persistent issues. Here’s a detailed guide on how to do that: https://operatingsystems.info/how-to-factory-reset-pc-windows-11/ . It might not directly solve the update error, but it can help rule out any network configuration issues. You could also check for any updates or patches from Microsoft specifically addressing this update error. Sometimes there are known issues that get fixed in subsequent updates.

Vulecamb
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