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Holiday season is approaching - understand the maintenance season for my relatives’ computers

I’ve been asked for support to reformat an old laptop from 2012. AFAIK it is still running Windows 7 to date. I currently don’t have access to the laptop and I cannot ask the user to perform “complicated” diagnostic steps. They were kind enough to give me the reference though.

Wondering which Windows version is supported there - to prepare the corresponding ISO image for my upcoming visit.

Tech Specs

Samsung NP-RV711

  • 17,3” 1600 x 900
  • Intel® CoreTM i3, i3-380m 2,53 GHz (2 Cores, 4 Threads), 64bit
  • 4 GB DDR3-SDRAM (2x SO-DIMM, max. 8 GB)
  • HDD 640 GB SATA
  • Intel HD Graphics: Intel GMA 4500MHD

Windows 11 requirements

The laptop ticks most Windows 11 requirements:

  • Processors/CPUs (Central Processing Units): 1 Ghz or faster with 2 or more cores and appearing on our list of approved CPUs.

  • RAM: 4 GB.

  • Storage: 64 GB or larger storage device.

  • System Firmware: UEFI (for Unified Extensible Firmware Interface, a modern version of the PC BIOS) and Secure Boot capable.

  • TPM: Trusted Platform Module (TPM) version 2.0.

  • Graphics Card: Compatible with DirectX 12 or later with WDDM 2.0 driver.

  • Display: High definition (720p) display that is greater than 9” diagonally, 8 bits per color channel.

  • Internet Connectivity and Microsoft Accounts.

So the question boils down to whether this laptop supports TPM 2.0. Is that the case?

1 Answers1

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Found a video on YouTube:

Can We Save A 10 Year Old laptop From The Dump? Samsung RV711 Repair and Turn On.

Apparently installing Windows 10 is possible.

Couldn’t find any wording looking like “TPM” in the BIOS screens though. So I’d assume Windows 11 is not supported.

BIOS Advanced screen Samsung RV711