1

When running Windows Update it says it encountered an error.

The message says:

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070002)

When clicking button 'Retry' it tries to install KB5034441.

Clicking button 'View update history' it lists:

2024-01 Security Update for Windows 10 Version 22H2 for x64-based Systems (KB5034441) Failed to install on dd/MM/yyyy - 0x80070002

mathijsuitmegen
  • 293

3 Answers3

-1

Tried to manually download via the Microsoft Update Catalog.

It is NOT listed: https://www.catalog.update.microsoft.com/Search.aspx?q=KB5034441

mathijsuitmegen
  • 293
-1

You may want to hide the update as it does not seem available anymore.

I would not recommend hiding the update if you have encrypted the data on your disk (i.e. you have bitlocker enabled), the KB5034441 update will prevent a successful attacker to bypass the BitLocker Device Encryption feature on the system storage device.

To double check, start PowerShell as an admin and run the following commands:

Get-BitLockerVolume -MountPoint "C:"

Get-BitLockerVolume -MountPoint "D:"


reagentc /info

Steps:

  1. Download Microsoft tool 'Show or Hide Updates' (it seems the executable is not signed properly by Microsoft, your browser will ring the alarm bell).
  2. Scan the dowloaded executable using Microsoft Defender to make sure it does not contain malware.
  3. Run the tool and hide KB5034441.
  4. Run Windows Update again. It now should say that 'You're up to date'.

Tool can be downloaded:

https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

mathijsuitmegen
  • 293
-2

Error code 0x80070002 commonly means that the file was previously downloaded but currently not found on disk: ERROR_FILE_NOT_FOUND

Tried to install the update manually:

  1. Start PowerShell as admin.
  2. Install module 'kbupdate'
  3. Tried dowloading update 'KB5034441'

Result:

  • The update could NOT manually be downloaded.

Powershell commands:

Install-Module KBUpdate -Scope CurrentUser
Save-KbUpdate -Name KB5034441

More info:

https://github.com/potatoqualitee/kbupdate
mathijsuitmegen
  • 293