Spoke: "That email is already taken." - Can't sign up with email address of deleted user on Spoke

Question

I deleted a Spoke user and now they need to use Spoke again. I gave them a link to create a new account but they get the error "That email is already taken." despite not showing up in the user list. How do I fix this?

Answer 1

I was mistaken. The user was not deleted, but suspended, and the UI was confusing, appearing to show all users but actually filtering users as "All roles" does not include "Suspended", which is strangely considered a "role".