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I have these kiosk machines, (pretty much regular computers but in kiosk form factor), they have these built in USB scanners.

The scanners keep disconnecting and reconnecting at random, and it's causing issues if the scanner happens to disconnect right before my application tries to use it. In journalctl on Linux the disconnects look like this:

Mar 20 13:57:55 kr1 kernel: usb 1-6.1: USB disconnect, device number 16
Mar 20 13:57:56 kr1 kernel: usb 1-6.1: new full-speed USB device number 17 using xhci_hcd
Mar 20 13:57:56 kr1 kernel: usb 1-6.1: New USB device found, idVendor=120b, idProduct=8207, bcdDevice= 3.10
Mar 20 13:57:56 kr1 kernel: usb 1-6.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Mar 20 13:57:56 kr1 kernel: usb 1-6.1: Product: hidpos
Mar 20 13:57:56 kr1 kernel: usb 1-6.1: Manufacturer: Linux 3.10.14 with dwc2-gadget
Mar 20 13:57:56 kr1 kernel: usb 1-6.1: SerialNumber: 00000000
Mar 20 13:57:56 kr1 kernel: hid-generic 0003:120B:8207.000C: hiddev1,hidraw2: USB HID v1.10 Device [Linux 3.10.14 with dwc2-gadget hidpos] on usb-0000:00:14.0-6.1/input0

For troubleshooting purposes, I need to be able to check for these disconnects on Windows as well. I know there isn't a journalctl on Windows, but there are various event logs and whatnot. Problem is I have no idea where to look for them, or which one to check. Can anyone tell me where I could find this information on Windows?

squillman
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Shaggydog
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0 Answers0