Prevent Outlook from automatically deleting meeting emails

Question

I'm using Outlook Web Access to read my email. When I receive a meeting notice and acknowledge it, Outlook adds it to my calendar then deletes the email. Is there a way to disable Outlook automatically deleting the meeting email?

There doesn't seem to be any way to configure this in Options - Messaging and Options - Calendar. Note that I'm using Outlook Web Access and not the desktop client.

From the copyright date this appears to be Outlook 2007.

Follow-up: Based on edusysadmin's comment I logged-in using IE8, which exposed a setting not available in Firefox - "Move out-of-date meeting requests and responses to the Deleted Items folder". However unchecking this box doesn't seem to impact the auto-delete behavior.

Follow-up 2: Keep in mind I am using Outlook Web Access via a web browser. I do not have the thick client Outlook installed.

score 58 · Answer 1 · edited May 12 '17 at 12:11

58

In Outlook 2013 and 2016 (Office 365), this is under Options -> Mail -> under "Send messages":

Delete meeting requests and notifications from Inbox after responding.

It seems trivial but takes long time to find it.

Please see the screenshot:

edited May 12 '17 at 12:11

Pierre.Vriens

1,425

answered Aug 28 '14 at 21:31

mazter

739

score 18 · Answer 2 · answered Jul 02 '12 at 20:31

In Outlook Web Access(OWA), Under

Options -> Calendar Options

Uncheck the following checkboxes:

Automatically place new meeting requests on my calendar, marked Tentative
Move out-of-date meeting requests and responses to the Deleted Items folder

score 14 · Answer 3 · edited Feb 29 '16 at 09:44

14

In Outlook 2007 (not sure about other versions), go to

Tools -> Options -> E-mail Options -> Advanced E-mail Options

Uncheck

"Delete meeting request from Inbox when responding"

(3rd from the bottom)

edited Feb 29 '16 at 09:44

Community

1

answered Mar 14 '11 at 08:55

Shaun Dewberry

241

score 3 · Answer 4 · edited May 06 '20 at 21:46

3

An update for more current OWA (Outlook Web Access). Go to

Settings -> Calendar -> Events and invitations

and deselect

"Delete Invitations and responses that have been updated" and
"Delete notifications about forwarded events".

edited May 06 '20 at 21:46

zx485

2,337

answered May 06 '20 at 03:44

JoshuaJames

31

score 1 · Answer 5 · edited Mar 28 '16 at 20:18

1

Also enable the following in the Mail section of the Outlook options:

Update tracking information, and then delete responses that don't contain comments

edited Mar 28 '16 at 20:18

Arjan

31,511

answered Mar 28 '16 at 20:12

user576144

21

score 1 · Answer 6 · answered Apr 12 '11 at 19:53

You can do this from OWA.

Click "Options" in the upper right corner. Click "Calendar Options" in the left scrolling list. Uncheck "Move out-of-date meeting requests and responses to the Deleted Items folder" in the "Automatic Calendar Processing" section of the options.

Hope that works for you.

(I'm using OWA 8.4.106.1 with IE8).

Prevent Outlook from automatically deleting meeting emails

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