1

Possible Duplicate:
What to do if my computer is infected by a virus or a malware?

My uncle has a lot of viruses on his netbook. I think you know how he got them.

Anyway, my job is to rid them and restart everything from fresh. He doesn't have any important stuff he wants, so I could reformat but nobody has installation disc (the netbook doesn't have a disc drive either). So far... I can't open a web browser without it crashing, what do I do?

Journeyman Geek
  • 133,878
meiryo
  • 833

3 Answers3

2

You'll probably save yourself a whole lot of pain and wasted time by doing a re-install. You can most likely buy a USB DVD drive or boot from USB key - either way, you'll have to obtain the OS media somewhere.

If you really don't want to go down that road, you could start with installing malwarebytes (malwarebytes.org) and see if it can sort out some of your issues. You can download a copy to a usb key on another machine and then install it. I recommend running this once and getting latest updates. Then boot into safe mode and rerun it until it shows up clear.

But as I said, you'll likely invest the least amount of time by doing a reinstall.

barryj
  • 779
1

Well... You could run a full scan with Avast, Ad-Aware and Spybot. If you have a Windows 7 license I'd suggest you format and install W7 from a USB drive instead (just drag and drop the setup files from a W7 dvd to a bootable usb-drive/stick). Installing XP from USB is a bit more finicky, but also an option

Tzarium
  • 971
1

Create a bootable USB from one of the rescue disks out there such as this one (includes clamav antivrus) and scan your netbook offline.

Tog
  • 5,065