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Mendeley desktop always crashes on startup. The application has to repair the local database and send a crash report. Then it turns of watched folders. I am using Mendeley beta 0.9.9.2. on Windows 7. It is very frustrating as it happens every day. Has anyone any ideas?

Indrek
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slotishtype
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2 Answers2

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It doesn't seem apparent what the issue may be, based on your description, however I'd suggest contacting Mendeley's support team with your problem. They should have the error report and should be able to help you sort that out quickly. Here's the link to their support form. Be sure to provide as much info as possible like operating system, versions, etc.

Hope you get that sorted out soon!

rvidal
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You're using Mendeley beta 0.9.9.2. Try downloading a version of Mendeley that isn't Beta. Uninstall your current version of Mendeley and download the non-Beta version available at Mendeley's website. As of writing this answer, the current version available for download at that website is version 1.9.2. If you still have problems after changing the version of Mendeley which you are using, please comment on this answer or post a new question on this site.

Here's a Wikipedia explanation about beta-released software:

Software in the beta phase will generally have many more bugs in it than completed software, as well as speed/performance issues and may still cause crashes or data loss. The focus of beta testing is reducing impacts to users, often incorporating usability testing. The process of delivering a beta version to the users is called beta release and this is typically the first time that the software is available outside of the organization that developed it.

raindrop
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