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I have a laptop with me which has Windows XP operating system installed in it.

  • The problem is that after boot logo my Windows XP shows blue screen of death.

  • I can start windows only in safe mode.

  • And the main problem is that whenever I scan with malwarebytes or scan it starts but while scanning it vanishes and when I again start the any of this two programs an error pop up saying that "Cannot find the path of the software".

  • Is there any way to remove this blue screen of death.

Sathyajith Bhat
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FrozenKing
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1 Answers1

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There are so many BSOD, some related to bad drivers, some related to software conflict and some related to hardware, but the latest spywares/viruses give you I believe the BSOD error: 0x7E. It looks like you are having a severe spyware or rootkit (or as MBR infection). I would first try to download: TDSSKILLER http://support.kaspersky.com/faq/?qid=208280684

if it doesn't work, try Kaspsersky Virus Removal Tool: http://www.kaspersky.com/antivirus-removal-tool?form=1

Let us know if it works for you.

Miro co
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