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I've been having some weird random crashes that I can't seem to locate, and I'm unsure if it's windows or hardware related.

It's a brand new computer and very powerful. I've run into a couple of these random crashes, now I don't know what causes them, as it happens during the night, when I'm sleeping. When I wake up, all I see is a boot manager screen that says Exception: 0xc00000e "Boot device inaccessible". A simple restart doesn't fix the problem - it seems to struggle locating my primary hdd - but a complete shutdown works, it'll just fly straight into windows again.

The event viewer doesn't tell me much. The most reason incident just gives me this: "The previous system shutdown at 08:55:44 on ‎11-‎12-‎2011 was unexpected." And also a kernel power event: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

and I can see only two application event entries around that time at 8.47 (about 8 minutes prior to the crash):

The Windows Modules Installer service entered the running state.

The WinHTTP Web Proxy Auto-Discovery Service service entered the running state.

Can anyone tell me anything about this, or direct me to a forum or something that might know what's wrong? I can supply the extra details of the events too if needed. The hdd is an SSD - could that have anything to do with it? I ran a few diagnostics and memory and hdd should be okay - at least the diagnostics report is clean. Is it a faulty drive?

Dynde
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1 Answers1

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The fact that it's an SSD has no bearing on this. My first reaction was that you have a bad HD/SSD, but you mentioned that full restarts work. So, my suggestions are:

  1. Upgrade to latest SSD firmware
  2. Upgrade to latest BIOS/UEFI firmware
  3. Install all Windows patches
  4. Test for bad SSD with manufacturer toolkit or 3rd party toolkit
nixda
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Carl
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