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I have an HP Envy 14. Several weeks ago I found the cpu usage often up to 20%-50% even in idle. There is a process wmiprvse.exe was the killer. When I stop the HP wireless assistant, it's back to normal. Without HP wireless assistant, I can not connect the WiFi.
Someone else said they can run the computer normally without HP wireless assistant, I don't know why I can't.

I tried some other solutions such as trying different versions of HP wireless assistant, and some solution I don't understand. None of this worked. How can I connect to WiFi without my CPU use spiking?

by the way, the basic information of my PC. whindows 7 home premium 64-bit Intel(R) Core(TM) i5 CPU 6.00 GB memory

anter
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2 Answers2

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You have to start the Wireless Zero Config service in order to return control of the Wireless to the OS and work without the HP Wireless Assistant.

Press Win-R and type

services.msc

and press Enter.

Scroll down in the list to the service titled WLAN AutoConfig and double click. Set Startup Type to Automatic, press Apply, then press Start and then OK.

Now you can use the Windows wireless manager and get rid of the useless trash that is any wireless config utility included by the OEM. This is a pretty common issue. The wireless management apps included by OEMs usually have some wiz-bang feature, but when it comes right to it, they offer nothing substantive beyond the Windows built-in manager.

UPDATE:

Most current OEM Wireless Management apps I've seen give the option to return control of the wireless to the OS on uninstall. Because I'm not 100% sure if yours does, do the following:

  1. Download the latest HP Wireless Assistant from HP so you have the installer on your computer.
  2. Uninstall the HP Wireless Assistant.
  3. Reboot and see if Windows' built-in wireless manager can now see and manage the wireless connection.

UPDATE 2: Final steps

As it seems the previous steps don't fix the issue, it would appear the wireless control in your OS is messed up. As there is no indication this is a hardware issue, even if you're under warranty there is nothing HP would do. So that leaves a clean OS install. It's not fun and it's not friendly, but sometimes it's the final solution. I'm sorry none of the previous solutions worked.

music2myear
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Here's my W7 configuration for these HP utilities and services (works fine...)

A) Services related to Internet/WiFi connection:

All of them in Automatic

  • Netman
  • EapHost
  • Wlansvc
  • nsi
  • netprofm
  • iphlpsvc

Services related to HP

  • HPWMISVC Automatic

All the other HP services in delayed start

  • HP Software Framework Service
  • HP Support Assistant Service
  • HP Wireless Assistant Service

Suggested tool: start / run / mmc.exe and add the services.msc to create a "console" to keep your display setup for services.msc ... (mmc.exe is very useful imho..)

B) Windows startup:

HPWirelessAssistant is set to disabled (used only to enable/disable the WiFi vcard)

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

c:\program files\hewlett-packard\hp wireless assistant\delayedappstarter.exe

Suggested tool: Autoruns from MS TechNet Sysinternals

http://technet.microsoft.com/en-us/sysinternals/bb963902

Also: update your HP utilities with the support assistant like "C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe" or the equivalent in your PC Model and version.

Hope this help. Let us know.

climenole
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