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Possible Duplicate:
How do I get permissions to delete files on Windows 7?

I am unable to delete the following directory in Windows 7

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes

The error message that is displayed when I try is:

You need permission to perform this action.   
You require permission from the computer's administrator 
to make changes to this folder."

I am an Administrator and have UAC set to "Never Notify". iTunes is not running either (it's been uninstalled).

I have tried running cmd.exe using "Run as administrator" from the right click context menu, then executing 

rmdir "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iTunes"

but it just returns "Access is denied."

Any ideas why I can't delete this dir?

Community
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PencilPusher77
  • 33

2 Answers2

6

The most likely reason is that someone has the directory (or a file in the directory) open as a handle. You can't delete filesystem objects until the handle is released.

Try looking at Sysinternal's handle-view in Process Explorer (Menu > Find > Handle or DLL).

You've probably got ITunes running as a service with a handle to that folder open. You'll need to kill the process in order to delete the file/folder.

SecurityMatt
  • 3,200
4

Maybe you can try to change the owner of the folder to Administrator. http://www.intowindows.com/how-to-take-ownership-of-a-folderfile-in-windows-7/

Mark
  • 61