3

I use Sophos Antivirus on my Mac (running Lion 10.7.5) and I am not able to change Update Settings as it is greyed out. I clicked on the Lock icon on the bottom portion, entered my password (administrator account) and still I find it greyed out. Here is the image for reference.

Autoupdate settings greyed out

What should I do that will allow me to change these settings?

1 Answers1

0

It looks like you have to change a configuration file, specifically iconn.cfg. Inside this file try changing the line AllowLocalConfig = 0 to AllowLocalConfig = 1 (under [PPI.WebConfig_Primary] section).

On macOS, it's located in:

  • /Library/Sophos Anti-Virus

On Windows it's in (depending on the operating system):

  • \Program files\Sophos\AutoUpdate\Config
  • \ProgramData\Sophos\AutoUpdate\Config

Source: Edit local config - Endpoint 9.5/9.7.

kenorb
  • 26,615
user1301428
  • 3,435
  • 13
  • 40
  • 57