how to remove the chatzum search engine from my browser

Question

I'm using Google Chrome on a Windows 7 computer, and I've noticed that when searching for something by just typing in the address bar, it now returns a search results page from something called 'chatzum', where it used to return a google search results page. I've checked my settings, and google is still my default search provider, so why am I getting this chatzum search results page?

I assume it's some kind of virus, but I haven't been able to find anything that will get rid of it. Does anyone have any suggestions?

Answer 1

Go to "Settings | Extensions" or in the url place "chrome://extensions/"

• Disable or Delete Extension

Go to "Settings" or in the url place "chrome://settings/"

• Check "Open a specific page or set of pages" and see if chatzum is there, delete/remove if so
• Check your "Settings Manage Search Engines" ... delete anything that says "chatzum"

Other...

• Check your Control Panel in the Add/Remove Programs

Answer 2

To remove the chatzum extension in Chrome:

• In the right-top of the screen, click on the Settings menu
• Select Extensions
• Look for extension Chatzum Toolbar, click on the trash icon to delete it
• Look for extension New Tab , click on the trash icon to delete it

Answer 3

I had a similar experience today when I downloaded a program to convert FLAC files. Although I specified a customized install on everything, I still got stuck with some crapware.

Instead of installing this as an extension, it was actually installed as a program. If neither of these suggestions work for you, Go to Start, type Add or Remove and select the first result. Remove Chatzum if you see it. If it has an alternative name, you can sort the programs by date and uninstall any programs that you don't remember installing in the past few days since this started.

Answer 4

The best answer I was given to this problem was to use some free Antivirus software called Avira (www.avira.com) rather than the antivirus I had been paying for (McAfee). Avira did clear this up for me, and it has been much better at detecting new threats and removing them than McAfee ever was. I'd fully recommend it to anyone.