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Every time I click on the uninstall button, even if I've just rebooted my notebook, I get the following error ...

Maple 16 currently in use
The uninstaller has detected Maple 16 processes still running.
Please shut them down before proceeding with this uninstallation

Of course I'm sure that maple 16 isn't running anywhere on my notebook... Actually, I think this is a common error on Maple 16 but i didnt found anywhere how to solve it

Alessandro Soares
  • 11

2 Answers2

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I had the same issue with Maple 16 on Windows 8 64-bit machine. Here is my solution:

  1. Open file explorer. Locate Maple unintall.exe file. It should reside in "C:\Program Files\Maple 16\unintsall\unintall.exe"
  2. Right click on the file and select Properties.
  3. Go to Compatibility tab.
  4. Select Windows 7 compatibility mode, then click OK.
  5. Now double-click the uninstall.exe file.

That should start uninstall procedure without this strange error.

pjuzeliunas
  • 111
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I had the same issue on windows 8. Compatibility mode did not help at all. Uninstalling in silent mode worked. Here is how you do it:

UNINSTALLATION

"C:\Program Files\Maple\uninstall\Uninstall Maple .exe" -f C:\installer.properties

Here the installer.properties file contains the single line INSTALLER_UI=SILENT

replace "C:\Program Files\Maple\uninstall\Uninstall Maple .exe", with the path to that file on your computer. You need to create the installer.properties file (make sure file extensions are visible in windows!)

I copied the instructions from maplesoft's website: http://www.maplesoft.com/support/faqs/detail.aspx?sid=32631

Alex O
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