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I recently got a virus on my computer that has hidden all my files. I've tried to get rid of the virus using unhide.exe/RKill/ Spybot Search & Destroy/HouseCall/Malwarebytes, and it may have got rid of it, but the files on my computer are still missing. I know they are there because I used IObit Uninstaller, and it shows all the files still there, but I can't find them.

I tried opening cmd as administrator and typed the attrib command suggested by somebody to unhide all the files, but it gives me access denied, even though I am administrator and right-click to run as administrator. I right-clicked cmd and went to Properties, went to the Security tab, and I can see all the files, but one user has full control and that's TrustedInstaller. Admin/users and even SYSTEM are unable to be changed, it's all grayed out.

I was wondering if someone could help me to change security with the cmd, so I can unhide all my files, or if there is an easier way to do it?

karel
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Chase
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1 Answers1

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After a virus or Malware infection you are advised to do a system format. The reason behind this is due to uncertainty about what leftovers are left behind.

My advice is:

  1. Get a linux Live CD and backup your data.
  2. Scan your data using an antivirus from within linux.
  3. Format your affected hard drives and install your OS.
  4. After all software is installed, OS is updated with the most recent security updates and is shown to be stable, proceed to step 5.
  5. Place your data back where it was in the first place.

note: keep regular backups of your sensitive data.

Lorenzo Von Matterhorn
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