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GoToMeeting sessions hog all my networks bandwidth... I have business class cable and other video/audio apps (e.g. Skype, Google Hangouts or Webex) work properly.

In a session yesterday, I initially tried connecting via VoIP from a Windows 8.1 machine and the audio was very robotic. I stopped VoIP and dialed in from my VoIP phone and while GoToMeeting was still connected, my phone audio was very flakey.

As soon as I dropped GoToMeeting, my VoIP phone worked properly. I switched to Google Hangouts (with video) and everything was fine.

I have a DD-WRT router and QoS is not turned on.

Giacomo1968
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Kendor
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1 Answers1

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I would recommend Logging into your router, and going to the QoS tab and Enabling the service.

Once enabled be sure your port is set to WAN, and under services begin to setup your rules. It sounds like your VoIP use is most important to you so I would first recommend limiting regular bandwidth from GoToMeeting and any other web application by either finding GoToMeeting in the drop down list under services or adding/editing services setting the three ports: 80, 443 and 8200 to a Standard priority.

I would then find out what port(s) your current VoIP provider uses and add a service for those ports and set them to Premium. This will ensure the router gives priority to the VoIP traffic when needed. Be sure to save and apply changes, which may require a reboot of the router.

If you would like to prioritize traffic by the IP address or by a MAC address I would recommend this “How to Geek” article.

Giacomo1968
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Butch Mayhew
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