9

I have a 32 GB Lacie Cookey USB flash disk that doesn't show in the Computer window but it's visible as a device.

cmd > diskpart

DISKPART> list disk

  Disk ###  Status         Size
  --------  -------------  ------
  Disk 0    Online          149 G
  Disk 1    No Media          0

DISKPART> select disk 1

Disk 1 is now the selected disk.

DISKPART> clean

Virtual Disk Service error:
There is no media in the device.

It also appears in the Disk Management tool, but the box is empty.

Is there anything I can do or is it dead?

............................................................

output from ChipGenius:

Description: [F:]USB Mass Storage Device(LaCie CooKey)
Device Type:        Mass Storage Device

Protocal Version: USB 2.00
Current Speed: High Speed
Max Current: 200mA

USB Device ID: VID = 059F PID = 103B
Serial Number: 070535924B170C18

Device Vendor: LaCie
Device Name: CooKey
Device Revision: 0100

Manufacturer: LaCie
Product Model: CooKey
Product Revision: PMAP

Controller Vendor: Phison
Controller Part-Number: PS2251-67(PS2267) - F/W 06.08.53 [2012-09-26]
Flash ID code: 983AA892 - Toshiba [TLC]

Tools on web:       http://dl.mydigit.net/special/up/phison.html
Giacomo1968
  • 58,727
marie
  • 91

4 Answers4

5

Looking at the Chipgenius Dump, it is a Phison Controller.

You can try the following steps one by one and check if any of them helps:

  1. Download Rufus or Bootice and try formatting your USB drive in Windows.
  2. If above step does not help, connect the USB Drive to Linux Operating System and check if you can access the files. If you can, copy your files and format the drive in Linux using Gparted or Disk Utility.

If the above two don't help, then try this: download Phison Mass Production tools for your USB Drive from http://flashboot.ru/files/phison/ and try formatting your USB Drive. You will have to try with each tool until you succeed. This tool will try to reprogram your USB Drive's Microcontroller and format it again. NOTE - This will delete all the files in your USB Drive.

Check this link for a detailed guide on how to do this (in this guide the MPtool is being used to repair a fake USB Drive): http://agnipulse.com/2010/04/how-i-fixed-a-fake-64gb-usb-drive/

Look at these answers for details on Mass Production tools: Flipping the Removable Media bit -- alternatives to BootIt? and How to format/repair a write-protected USB drive with I/O errors?

Hope this helps. Let me know how it goes.

Community
  • 1
bbalegere
  • 771
0

Do you have the proprietary driver software installed? This should be it: http://www.lacie.com/support/drivers/driver.htm?id=10253

Also, make sure Windows update isn't automatically replacing it with the default "Mass Storage Device" driver.

PFitz
  • 2,528
0

http://www.transcend-info.com/Support/Software-3/

I tried everything, I mean everything. Finally I downloaded Jetflash application above and it actually worked and saved myself a 16GB memory stick.

Damion
  • 1
0

When there is a “No Media” error message, it basically means that the USB flash drive isn’t in full contact with the USB socket. Sometimes the USB access/power light may come on even when there isn’t full contact on the two D+ and D- pins, or pin 2 and 3 of the A connector.

Try the drive in another USB socket, a USB hub, or use a USB extender cable. A USB extender cable usually lets you see if the 2 holes on the sides of the type A male connector mate completely with the 2 fingers on the female type A socket.

When the USB connector and socket mate completely the USB flash drive should appear.

Giacomo1968
  • 58,727
vtdone
  • 1