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I bought a new Acer TravelMate notebook 253M today. When the charger is connected with the laptop, it is on, or I can switch it on, but it always shows the battery is empty or cannot find the battery. Also, whenever I unplug the charger or take the charger's plug out of the notebook, the computer turns off.

Why is this happening and how can I resolve this?

Hennes
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Mathguest
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1 Answers1

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Sounds like the battery is dead.

If the notebook is brand new, then take it in under warranty and get the battery replaced. If this was purchased used (assuming as such, since that notebook was released in 2012), then you'll probably have to go buy a new battery.

Ƭᴇcʜιᴇ007
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