9

All the guides I've found online start with "go to the Tools menu". My problem is that Outlook 2013 will not start at all because it gets stuck at start-up while it tries to load the TeamViewer add-in.

How can I disable the TeamViewer add-in?

4 Answers4

21

Start outlook in safe mode: outlook.exe /safe

If you are having problems with a Microsoft Office program, you may be able to use User-Initiated Safe mode to make it possible to run the program.

More info on Office's SafeMode here

Raystafarian
  • 21,963
  • 12
  • 64
  • 91
2

I read alternatives about running outlook as administrator. The shortcut I had on my taskbar was not a shortcut to Outlook its self, but some meta-information about it. Eventually I found the OUTLOOK.EXE file somewhere in C:\Program Files and rick-clicked it and ran it as administrator. That immediately found and disabled the culprit, without even asking me. I assume this is similar to running it in safe mode.

1

You can rename the TeamViewer add-in files and Outlook will load and show it as inactive. Go to: Program Files (or Program Files (x86))\TeamViewer\Version9\outlook

There are four files in this folder and three of the names start with "TeamViewerMeetingAddIn"
I renamed these by putting 1 as the first character, "1TeamViewerMeetingAddIn"
When I restarted Outlook it loaded up with no problem.

Prof401
  • 11
1

you can change the TeamViewer settings to disable the TeamViewer's Outlook addin. Go to options, advance, then disable outlook addin near the bottom of the list.

Chief
  • 26