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I have outlook 2013 and it is marking every message in my inbox read the second I open the program. I have no way of knowing which emails I have actually read or not. I can't figure out any reason that it would be doing this. Any ideas?

I have played with the reading pane settings and everything else I can think of. No matter what I do they never stay as unread for more than a couple seconds and then I just have to go by memory if I have seen an email or not.

warren
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Sarah
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1 Answers1

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You need to get into "Advanced View Settings: Messages". Go to the View menu (ribbon) and on the left side of the ribbon click "View Settings" in the "Current View" section.

This will open up "Advanced View Settings: Messages". Click on the "Conditional Formatting..." button.

On my PC, the top box was unchecked ("Unread messages"). Check it. Click OK, then OK again, and you are good to go. Messages that come into Outlook will now be deemed as unread (they'll be highlighted) until you read them.

JasonH
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