8

The issue is: Outlook 2013 simply will not give a preview of Word (nor Excel) docs in attachments.

Never had the issue with Outlook 2010. Using Outlook 2013 on Windows 7 64bit SSD with Word 2010.

I did notice that "Microsoft Word" is not listed specifically in Trust Center attachment handling, could that be part of the problem? Excel, Visio, RTF and many more are there.

Update: strange, search can be performed in Word attachments... but can't preview Word file. So, Outlook can 'see' Word docs but won't let us have that preview.

For reference, here is a similar question I posted in the Microsoft Answers forum.

and31415
  • 14,901
danielson
  • 421

3 Answers3

7
  1. Close outlook → Start Regedit
  2. Navigate to \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\PreviewHandlers

Make sure to back up the contents of course

  1. Delete the key for Microsoft Word previewer

  2. Restart outlook → preview a Word doc & you should now get a message “ You should only preview files from a trustworthy source ”

StayOnTarget
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John Tutin
  • 71
1

It is because of the temp file folder exceeds its storage level.

just do the following & the problem is solved.

  1. Exit outlook if its running

  2. Go to "START" & find the "Run" function

  3. In "Run" Function type or paste the following:

    %userprofile%\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\

  4. A Folder will be open & there is a sub folder. Open the Sub folder & Delete the entire files, contain in the sub-folder.

  5. Please don't delete the sub-folder.

& done.

Open the Outlook & it will working properly

Shahzad Hussain
  • 11
0

This answer is just a work-around and doesn't feel like a legitimate solution, but it worked for me.

Thanks to this link. In short:

  1. Open the application (Word, Excel, etc.)
  2. Click on File -> Options
  3. Select Trust Center
  4. Select Trust Center settings button.
  5. Select Protected View.
  6. Uncheck "Enable Protected View for Outlook Attachments" (or all the options under Protected View) and confirm by pressing OK.
  7. Restart the application and try to open the "broken documents" from Outlook.
Watki02
  • 219