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My computer recently started rebooting randomly, or whenever there's a bit of shock on the table. I thought probably one of the slots are loose. And I found on my OS that my 8 x 2 = 16GB RAM was showing 8GB. I thought one of the memories has fried or something, so I pulled out to find out which one. It turns out it was both of them. Both of them got weirdly damaged.

When I pulled one out, the OS showed 4GB of memory. When it's placed back in, it shows 8GB.

What's this? Can a memory get damaged like this? - losing half it's size.

Unu
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No, RAM cannot just shrink like that. Tom's Hardware

As for shutting down when it's being bumped, could be the battery connection, could be the HDD trying to protect itself when it senses hard vibrations. I would stop shaking the table while you use your laptop in any case, then it won't shut off.

Andrew
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