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I have a problem with a QuickCam Pro 9000 that's driving me nuts. Inside the Logitech Webcam Software when I set the resolution to 320x240 I get a blank image at first and eventually I'll get a frozen image with a mostly horizontal line going across. When I select 960x720 I get an image where there is a thin sliver of a horizontal frame repeated over and over at a very slow frame rate. When I set the resolution at 640x480 it works fine.

Here are my numbers:

=== Start of device information =======================
Device name:           Logitech QuickCam Pro 9000
USB Vendor ID (VID):   0x046D
USB Product ID (PID):  0x0990
USB Revision (BCD):    0x0005
Firmware Version:      2.90.9018
Firmware CRC:          0x7615
EEPROM Version:        2.109
Sensor Type:           2.6
Driver Version:        12.10.1110.0
=== End of device information =========================

I'm running Windows XP Professional with SP3. The processor is an AMD Athlon 64 X2 4400+ with 1.75 GB RAM reported in System Properties. The video card is an ATI Radeon X1200 Series.

I've also asked this same question at Logitech's forums: http://forums.logitech.com/t5/Webcams/Quickcam-pro-9000-problems-at-320x240-and-960x720/m-p/409560 . I'll update this question (or post an answer, if appropriate) if I get feedback from there.

Thanks in advance for any help with this, it's been driving me crazy for a while now.

Robotnik
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regjo
  • 405

3 Answers3

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Do you have any codec packs or similar video software tools installed on your machine? Many times these kinds of tools can get inserted in the video pipeline and cause problems.

heavyd
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1

Is the camera hooked on a USB hub?
If yes try connecting it directly to a USB port at the back of the PC.

Saxtus
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1

Turns out there is a problem with some AMD (in my case, ATI, technically) chipsets. See http://forums.logitech.com/t5/Webcams/Quickcam-pro-9000-problems-at-320x240-and-960x720/m-p/409839#M72829

Thanks for your help.

regjo
  • 405