Suspecting a virus I set windows 8.1 to boot to safe mode and then restarted the pc. I am now asked for my admin account password but cannot recall it. What can I do to access windows 8.1 Prior to this I was accessing my machine using a pin which I can recall, but now that option does not seem available.
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I would say the easiest solution is to boot a copy of NTOFFLINE or something similar but if you suspect a virus a refresh or reset is probably a better choice. If you hold down shift when you reset the computer you will boot into the advanced boot options menu and from there you can choose to refresh (Backup data..wipe...restore data) or reset (wipe everything)
Scandalist
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I suggest if you have a spare CD/USB and PC to download Hiren's Boot Disk. Burn it onto a CD/DVD/USB and then boot up onto it.
There are a number of password removal tools, try them one by one until one unlocks it. I suggest you try WindowsGate first, which is on Hiren's disk.
benscabbia
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