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I have a Dell Inspiron 14z latop, with an i5-2450M CPU (running at 2.5Ghz), 8 Gb of memory, and a Kingston SVP200S3 solid-state drive (120 Gb). I'm running Windows 7 Ultimate, 64bit on it.

My problems started a few days ago, out of the blue. I first noticed it while watching Youtube videos - the video and sound would freeze for half a second to a second (audio still on, but corrupted), and this would happen every minute or so. I attributed it to an error with Adobe Flash player. The problem is, when I played a movie later on using VLC player, the same thing would happen.

Finally, I noticed that even if I have all programs closed, and just move the mouse in circles on the desktop, the same thing would happen - mouse freezes for half a second, then it works again.

I rand Dell SupportAssist stress tests on the CPU and RAM, and nothing comes out of it. I still haven't run the SSD test, as it might take a few hours.

Any suggestions as to what might be causing this? What other software could I use to diagnose the problem?

Thanks!

neuron
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1 Answers1

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After using MooO System Monitor (and it took a little bit of paying attention what's happening), it turned out two services were the culprits: DellDataVault.exe and DellDataVaultWiz.exe, both of which I disabled using msconfig.

Unfortunately, I'm still not sure why they were causing the issues, not why they started causing them suddenly - I didn't install them myself recently.

neuron
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