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At my employer we use Outlook 2007 + Symantec Enterprise Vault for archiving. Messages older than 30 days are automatically archived, until 6 months and then they are deleted if not marked with the category "Do Not Purge".

I need to add "Do Not Purge" to my email messages that I want to keep. A few weeks ago it worked fine. If I did this on archived messages, it would tell me it would have to create a copy of the email (I guess the archived items are immutable), but that's no big deal, I would just delete the original and keep the copy; the copy maintained the original received date/time.

Now when the email message is copied, the copy gets the date/time as of when the copy is created, not the original email received date/time. Is there a way to fix this on my client, or is this a server problem? I have no idea why this is occurring and I have about a week left before I start to lose email messages.

Robotnik
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Jason S
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1 Answers1

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I have no idea why this problem occurred, but out of desperation I uninstalled GPG4Win, which I had installed a few weeks ago, and the problem is fixed. (I guess their GpgOL plugin for Outlook does something it shouldn't.)

Jason S
  • 7,944