1

I have a Dell Dimension 5150 desktop, I am not able to hear any sound when any audio file is playing, I have checked the audio drivers and have downloaded the drivers from the dell site,

Is this a Hardware problem with the sound card, in case is there any way to find out whether its the problem with the sound card or any suggestions is greatly appreciated

quack quixote
  • 43,504
bobby521
  • 19

2 Answers2

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Stupid but obvious things:

Have you made sure that the speakers are working / plugged in?

Do the speakers have their own power button?

Do the speakers have their own volume knob?

Have you tried raising the volume from the computer?

can you hear any sound in any application?

William Hilsum
  • 117,648
0

do you have additional audio controllers installed (e.g. a USB headset)?

open the Control Panel > Sound & Audio Devices (Audio tab) and make sure your soundcard (probably SoundMAX) is set as default playback device.