0

Hi I'm getting this error when I try to start MegaSync from mega.nz Installation worked, but the program doesn't start

I tried solutions from here https://superuser.com/a/803291/475313 and from here https://superuser.com/a/827889/475313 but they did not help at all. So may be there is another issue related to Windows 10?

I also wrote to Mega's support, but still got no answer.

Community
  • 1
Mihail
  • 373

2 Answers2

1

The configuration you're using should work. I have successfully installed and run MEGAsync under Windows 10.

Note that MEGAsync takes care of installing the Visual C++ 2010 runtime itself when you run setup. Evidently this was not successful in your case.

Starting again from a clean slate should fix it:

  1. Uninstall MEGAsync
  2. Uninstall the Visual C++ 2010 runtime (all versions, in case you have an old version present that's confusing the MEGAsync setup)
  3. Reinstall MEGAsync
Reg Edit
  • 4,886
0

This Microsoft post, as well as confirming that MSVCP100.dll is part of Microsoft Visual C++ 2010 Redistributable Package which you've tried reinstalling, also says you should run this command to check/fix your system files:

sfc /scannow

(run as administrator).

If it still doesn't work after applying the recommended actions, right-click the disk in File Explorer and from Properties, Tools press the Check button under Error checking. After a restart this will check your disk and you can then retry the other things once you know your disk is in good shape.

Reg Edit
  • 4,886