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I have Windows 8.1 Pro. I have been using it for 2 years but I never noticed that Windows apps don't have access to the internet connection anymore. I can use internet for surfing, downloading and other stuff but native apps like Store, Windows Update e.t.c. don't work. It worked fine when it was newly installed. I must have messed up with something. I have attached some screenshots:

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You can see Store, Windows Update etc don't have access to the internet. My Windows is genuine and is activated.

Basically, I want to upgrade to Windows 10 and it requires updates installed. I can't install the updates because of this issue. The updates remain stuck at 0.

DavidPostill
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Talha Akbar
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1 Answers1

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With regards to the the update problem. I also experienced it, I followed this answer, from this question and I solved my problem:

I've found that sometimes you just have to wait, but if it takes a significantly long time try the following:

  • Click the start button and type in services.msc
  • Stop the Windows Update Service.
  • Delete the contents of the C:\Windows\SoftwareDistribution folder
  • Start the Windows Update Service.
  • Try Windows Update again.

Source

Windows update doesn't progress beyond 0 KB 0%

Community
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arieljannai
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