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I have just upgraded from Windows 7 to Windows 10, everything went smoothly except for one thing: My internal card reader mostly stopped working - it doesn't recognize any card that I can insert into it (although the card reader's USB port still works).

The reader and its slots are recognized by the Device manager (there are a couple of "Generic STORAGE DEVICE USB Device"s), and if I look at their Properties, Windows tells me that the device is working. However, if I look at the "Events" page, there are three entries (translated from German):

06.08.2015 13:56:51   Device not migrated
06.08.2015 13:56:51   Device configured (disk.inf)
06.08.2015 13:56:51   Device started (disk)

and the comments for the "not migrated" message say (translated):

The device "USBSTOR\Disk&Ven_Generic&Prod_STORAGE_DEVICE&Rev_9744\000000009744&0" 
could not be migrated.

ID of the last device instance: USBSTOR\DISK&VEN_GENERIC&PROD_AUDIO___PRODUCT&REV_V2.0\01234567890C&0
Class GUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
Location Path: 
Migration Rank: 0xF000EC001001F120
Present: false
Status: 0xC0000719

I tried it with a different device (Revoltec Procyon 1.5), same result. I also tried an external USB card reader - the reader itself is recognized, but its ports show the same behavior.

My motherboard is a Gigabyte GA-P55_USB3 (rev. 1).

Any ideas what I can do?

Alex Ljamin
  • 1,083
Tim Pietzcker
  • 2,730

1 Answers1

1

Windows 10 upgrade can fail in unpredictable ways.

One way which might fix the problem is to ... do Windows 10 upgrade, but this time not letting the upgrade download only the pieces that it thinks it needs, but download the full installation and then upgrade Windows 10 to itself.

You will need to Download a recent Windows 10 ISO File and use it for the upgrade. The process is described in this article :

Repair Install Windows 10 with an In-place Upgrade

This procedure is painfully slow and the download file is large, but sometimes this helps in similar situations. I cannot guarantee that it will help in your case.

harrymc
  • 498,455