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I've done an upgrade from Windows 7 and everything went smooth, but the Xbox app doesn't start. When I click on the icon, nothing pops up, not even a black window. It's like I was clicking in an empty space in the desktop.

Since then, I've done the following:

Remove-AppXPackage for the Xbox App
Clean Store cache using WSReset.exe
Install again from Store
Add-AppxPackage -DisableDevelopmentMode -Register XboxAppPath\AppXManifest.xml"

No luck.

The file explorer shows two folders related to the app:

Microsoft.XboxApp_7.7.29027.0_x64__8wekyb3d8bbwe (50.2 MB)
Microsoft.XboxApp_2015.729.509.0_neutral_~_8wekyb3d8bbwe (23.2 KB)

When I try to uninstall it from the Control Panel, there's an entry which seems suspicious:

enter image description here

Has anybody gone through this and is able to help me?

Pierre.Vriens
  • 1,425
Samer
  • 111

1 Answers1

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I had problem like this, seems like some sort of profile problem since you'll see the app correctly when logged in on another profile. Here's what I did:

  1. Backup files, you'll be deleting the user profile.
  2. Created local profile with system admin rights.
  3. Restarted Computer.
  4. Logged in with local system admin profile.
  5. Deleted the user that has the Xbox problem.
  6. Created user profile again.
AkiH
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