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I updated my Windows 7 Home to Windows 10 Home and now as soon as my PC starts the explorer keeps crashing and won't let me do anything....I found out that MS already have released a fix as Update which is available as https://support.microsoft.com/en-us/kb/3020114

Can someone help me how to install this as I tried somehow running Windows Update but it says my PC is up to date!

SJunejo
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Start Windows 10 in safe mode with networking by following these steps:

  1. Start > Settings > Update & Security > Recovery
  2. Go to Advanced start-up and select Restart now
  3. Once rebooted, select option screen > Troubleshoot > Advanced options > Start-up Settings > Restart
  4. Once the device has restarted, select safe mode with networking by pressing the corresponding number
  5. Conduct Windows Update (Start > Settings > Update & Security > Windows Update)