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I have a problem with my laptop. I cannot connect to any RDP session while other laptops can do this. I also cannot connect to Microsoft Edge. I can connect to Google Chrome though.

When connecting tp an ip addres i got this error: An internal error has occurred When connecting to my terminal server (ts.xxx.info) I get the error: Remote Desktop cant find the computer "ts.xxx.info".

I searched in my firewalls, i restarted the remote desktop services, i restarted all the internet settings but nothing helped. It doenst matter if im in the domain or not, it both doenst work.

Does anyone have an idea what is wrong with my laptop? I am 100% sure that my dns is correctly configured because its the same as the other laptops. Any help is much appreciated

Journeyman Geek
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user3201911
  • 161

2 Answers2

4

Opening up an administrative command prompt and then typing 

netsh winsock reset all

fixed the problem.

Credit goes to DavidPostill who gave me the solution via chat.

Mokubai
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user3201911
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0

In my case this helped:

  1. Delete the MRU entries from the following registry: HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default
  2. Enter gpedit.msc in Start Search box.
  3. Navigate to User Configuration/Administrative templates/Windows components/Remote Desktop Services/ Remote Desktop Connection Client.
  4. In the right pane double-click on "Do not allow passwords to be saved" set to enabled. Then please restart. After re-log on, enable this policy again.

(from MS TechNet).

Error message you get possibly missleading. It makes you think something wrong with network connection to server, but it turns out that TS client has a problem with credential cache.

greatvovan
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