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I have a Fujitsu ScanSnap ix500. I want to scan a document (sales slip) that is overly long (about 50cm) but quite narrow.

So, I hoped the scanner would just pull it through and give me the whole image as one. Alternatively it would have been fine to give me the document as multiple scans and I would have to stitch it together then.

But when I attempt to scan it pulls in half the document and then aborts with an error message: "Dokumenteinzug blockiert" which translates to "document tray blocked". The scanner won't do anything until I open the tray and remove the document.

I use a Debian Linux and have the packages

ii  xsane                                    0.999-2                             amd64        featureful graphical frontend for SANE (Scanner Access Now Easy)
ii  xsane-common                             0.999-2                             all          xsane architecture independent files
Angelo Fuchs
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2 Answers2

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You can use the Carrier Sheet that gets shipped with the Scan Snap. Then you can fold the long slip as often as needed and make several scans after the other.

After that use a graphical program to stitch the images together. Not the most convenient solution but it works.

Angelo Fuchs
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"Scanning a Page Longer than 14 Inches Using Your iX500:"

http://scansnapcommunity.com/tips-tricks/9501-scanning-a-page-longer-than-14-inches-using-your-ix500/

If you need further assistance then please contact the Fujitsu Technical Assistance Center.(800) 626-4686

Keith
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