Questions tagged [warranty]

25 questions
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Will formatting HD and installing my own OS invalidate the warranty on laptops?

I want to purchase a brand new Toshiba or Lenovo laptop with the aim of formatting the hard drive, installing Ubuntu Linux OS and using the Windows OS as a Virtualbox virtual machine. Would doing this invalidate the warranty that comes with these…
nitbuntu
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How can I ensure that my laptop will be replaced under warranty?

I know this is a controversial question but please hear me out. I bought a laptop from one of the major Computer companies in the UK. I bought a 3yr accidental warranty with it. Ever since I bought it, the Laptop has given me problems. I have sent…
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Why are the screws of the Macbook Pro blue on one side?

I just bought a new early '12 Macbook Pro 13" and was about to open it to swap that pesky HDD with a fresh SSD. After lifting the first screw I saw that the screws are blue on one side. I'm asking myself why they are like this. Is that a…
Hedge
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Upgrading HDD in Toshiba Laptop without invalidating the warranty?

I have a Toshiba A105-4254 laptop with a 2 year warranty and I was wondering if there was any way of upgrading the HDD (by possibly sending it back to Toshiba) without invalidating my two year warranty. I don't really like this part of the…
leeand00
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Received a 'repaired' drive under RMA replacement. Is this OK?

The replacement drive I received in lieu of the one submitted under RMA (returned because BIOS detected 500GB as either 4GB or 0MB) carries a 'Repaired' drive sticker. I'm confused about the 'repaired' sticker. The warranty on the original drive…
Everyone
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Should I remove RAM stickers in a Intel i5 NUC?

Just put together a Intel i5 NUC (NUC5i5RYK) and the Corsair Vengeance DDR3L sticks have some rather big stickers on them. Should I remove them for cooling? But I assume that might/will void warranty. The sticker is the whole Vengeance (black) +…
CodeAngry
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Does temporarily removing the fan from the heatsink void AMD’s warranty?

I needed to RMA my newly-bought motherboard, so that meant removing the CPU and HSF. Now i need to clean the remnants of thermal goop from the CPU and heatsink in order to put the new one afterward, but it will be much easier for me to clean the…
kinokijuf
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Warranty on server grade hard-disks. Is that a good thing?

I couldn't come up with a better question and I hope this does not belong to server fault. Recently I obtained some western digital RED hard-disks, which are specially build for NAS. They come with an extended warranty, but any warranty action…
Samuel
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What is the correct way to check the efficiency of an UPS?

I have a UPS made by Israeli company - Advice. I read somewhere that every few months, UPS should be checked for operability by disconnecting it from the mains, then plugging mid and high powered devices to it and testing, but for how long exactly…
Boris_yo
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Average time to first repair for various computer manufacturers

I remember reading an article on LifeHacker once which compared PC manufacturers based on the average time their computer lasted before requiring a repair. Where could I find such statistics today? (I'm wondering if the extended warranty is worth…
Clément
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How to prove Seagate drive failing for replacement under warranty?

I've got a fairly new 4TB Seagate Backup Plus portable drive, still under warranty. It's suddenly started to somewhat regularly bring my whole system down during heavy usage, with I/O errors reported in the console (marked with its disk identifier),…
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Is there any way to get a Dell service tag through dell.com website?

I purchased a Dell computer through dell.com in August 2009. It qualifies for the Windows Vista to Windows 7 free upgrade. I don't have the laptop on hand (it was a gift), though I copied down the service tag which is required to schedule an…
Jake McGraw
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How to claim warranty to replace a read-only sdcard without giving away your data?

So, my four months old micro SD card from Samsung is faulty. After a few days of FS faults, it turned to read only for good. I tried many ways to write on it, and I couldn't, the only reason of this is that the card is faulty and needs to be…
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Clean install windows 10 keeping the original key

So, I have a few questions about a pretty straightforward scenario: I purchased a new laptop - namely, Dell's XPS 15 9550 - which came with Windows 10 Home (x64), and also, as usual, with a lot of other applications and bloatware which I neither…
pazof
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Got a new hard drive - can't verify serial and it says it was manufactured in 2012

I've bought two new Hitachi A7K3000 2TB Festplatte 3,5 Zoll 7200rpm 6Gbps according to my invoice and order page on Amazon. That the drives label says "APR-2012" looked suspicious to me and I've tried to verify the serial numbers on…
floriank
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