Experience with:

• Microsoft Windows XP/Vista/Windows 7/8
• Microsoft Server NT/2000/2003/2008
• Microsoft Exchange Server 2003/2007/2010
• Microsoft Professional Office Suite
• Macintosh OS/X
• Various Linux Servers (CLI/GUI)
• Honeywell MAXPRO-Net Software
• Terminal Servers, ISA Server, Blackberry Enterprise Server
• VMware, Oracle VM and other virtualization technologies.
• RDP, VNC, VPN and other remote access software.

Skills:

• Provided system support and performed administration, installation, troubleshooting and other duties.
• Assisted in selecting hardware, software, services, and other equipment. Supported and provided routine administration of standalone and network printers and copiers.
• Administration of data protection and disaster recovery by setting up and performing backups.
• Supported and maintained Active Directory, including user accounts, group policy, access and permissions.
• Maintained vital network services such as DHCP and DNS. Supported and administered wired and wireless hardware, routers, firewall and WAN equipment.