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enter image description here

Image of Word icon

On some icons I am seeing a two blue arrows at the top the right pointing towards each other. I first noticed it on the icons on folders which I archived which happened randomly. I archived the folder and the text went blue as expected, then when I went to the folder again the text was black and the folder icon has these arrows. When I just recently installed Office 2007, I noticed the same arrows on the icons for the programs.

OS: Windows 10 Pro 64-bit (the latest update: 1115) Application: Microsoft Office 2007 suite and file explorer

Michel
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Dominic JL
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10 Answers10

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I archived the folder and the text went blue as expected...

Blue text in Explorer = NTFS compression is enabled via the properties (this has been standard in Windows for many versions now).

enter image description here

Two blue arrows is Windows 10's new way of showing the same thing, at the icon-level.

enter image description here

Reference/More info:

edit:

When I just recently installed Office 2007, I noticed the same arrows on the icons for the programs.

That's kind of weird, and is may be just a matter of icon cache corruption.

For that, here's a couple things to try:

Ensure the EXEs are not actually compressed.

Try creating new shortcuts to the EXEs and see if they appear as expected.

Try clearing Windows' icon cache and see if that corrects the icons. For that, see this existing SU question: Refresh Icon Cache Without Rebooting

Community
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Ƭᴇcʜιᴇ007
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To elaborate on the potential root cause, this will occur more often on Windows 10 systems that are running relatively low on free disk space. The Windows Update process will automatically compress files and folders to ensure that crucial operating system patches will install successfully:

Compressing files

To help free up disk space, this update may compress files in your user profile directory so that Windows Update can install important updates. When files or folders are compressed, they appear as having two blue arrows overlaid on the icon. Depending on your File Explorer settings, you may see icons that look larger or smaller. The following screen shot shows an example of these icons.

Compressing files

After you install the update, your files are restored to their original state, and the blue arrows disappear from the file icons in File Explorer. At any point during the update process, you should be able to access your files.

Sources:
Windows Update - KB4023057 Release Notes
Microsoft trying to push KB4023057 again to user systems

Run5k
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The files under Desktop folder have same issue. I solved problem using below steps.

  • Right click to Desktop folder.
  • Click to Advanced button
  • Unchecked compress contents to save disk spaces. Click Ok, ok and apply buttons.

After these steps, arrows should be disappeared and also you can use below command to clear icon cache.

ie4uinit.exe -ClearIconCache
tozduman
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This does indicate compressed files and in my experience had some broken behavior with shortcuts, so I "fixed" it a few weeks ago. You can hide this overlay in the same way as people have been hiding the shortcut arrow overlay for years, it's just a different number key in the registry. 

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Icons]
"179"="empty.ico,0"

Put a blank icon file in Windows/System32 and perform the registry change above (easiest way is to copy the above and paste in to notepad, save as a new file with the .reg extension, then double click that file).

If you're doing it manually that's a String/REG_SZ value, and you can of course put a full file path there if you don't want to put things in System32.

You can read about how I found this out, download an empty icon, enable/disable .reg files and a batch file to both copy the icon and run the registry change on my blog: http://nerdshack.info/windows-10-and-double-arrow-icon-of-death/

Hope that helps :)

MrWedders
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The real problem seems to be a bug: the (Office) shortcuts refer to icons that are in %systemroot%\installer... and these folders are now compressed so also the icon is compressed. Workaround: create new shortcuts that refer to the (uncompressed) executables. (or uncompress the installer folders: not recommended).

XPloRR
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I ran into this when building installers with InstallShield. The solution was to edit the shortcuts "Behavior" from "advertised=YES" to "advertised=NO".

BuvinJ
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I didn't find out the problem, but I did come up with a solution. I simply remade the shortcuts from the .exe files, deleted the old shortcuts and the icons were as usual. Perhaps this is just a bug with Windows 10 like some apps have the icon of other apps.

Dominic JL
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Other answers have provided great solutions. It's also important to know that if your Hard Drive storage becomes too low, Windows automatically compresses your files (as indicated with the arrows in the upper right hand portion of your icons). So when the other user here mentions they "just recently installed Office 2007, I noticed the same arrows on the icons for the programs" - it may not be Office 2007 as much as the installation subsequently ran storage space very low.

You can turn off this compression by changing your settings via the following steps:

Settings / Windows Settings -> System (Icon) -> Storage (left hand column) -> "Change how we free up space automatically" (Blue hyperlink) -> Storage Sense (Toggle) -> Turn Storage Sense off.

Hope this helps explain to some people why this was happening and an easy (eg non Powershell) method of 'fixing' things.

Tony DiNitto
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Or you could just look up the root folder and uncompress it, if its the harddrive, untick the box. Otherwise you have to right click the folder, properties, general, advanced and untick the compress box.

Lunitac
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It might be just a windows update which didn't have enough space.

After you install the update and restart your PC, your files should be restored to their original state.

If not... then I think the second solution is to just uncompress the folders:

  1. Right click to Desktop folder.
  2. Click to Advanced button
  3. Unchecked compress contents to save disk spaces. Click apply buttons.
Paul M
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