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I have a problem with one user on our network. Her AutoArchive functionality disappeared in Outlook 2003. I already googled around. There is no group policy within the network that would block it. (All the other users have the same group policy and there it is working without any problems.) Another recommendation a person made in a forum was about changing a PSTsomething entry in the registry to 0. (I forgot the name if the exact entry.) But this enty was already set to 0.

Does someone have another idea what it could be?

EDIT: We recreated the whole user profile. This solved it. Sadly we do not know exactly what it was. But the accepted solution was probably the case.

Raffael
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4 Answers4

4

In addition to DisablePst, look at the following registry setting:

Key: HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Preferences\
DWORD value: DoAging

This should be 1 to allow AutoArchive.

Source

harrymc
  • 498,455
1

If its not a policy then the reg entries for the install are likely corrupt, doing a "repair install" of office will probably fix it.

Else, you can backup your registry and try the following:

Found this in a forum:

It can also depend on the value of a registry entry (per machine) here:

HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0\ Outlook\

(your \Office\XX.X\Outlook value may be different than mine - use the largest value folder)

and look for the DisablePst value in the right hand pane.

If you are sure it is not a problem in your work environment, you can turn it on and off per machine as follows:

If DisablePst is missing (usually) or set to zero, you will see the option.

If DisablePst is set to 1, you will not see the option.

To create DisablePst and then set it, create a new REG_DWORD

Value Name: DisablePst Data Type: REG_DWORD Value: 1

You will have to restart Outlook to see the effect.

You may take a look at machines where it works and where it doesn't work to see the difference.

Grizly
  • 879
0

Do other users have the autoarchive option? If so, then create a new Outlook profile for the user:

http://www.outlook-tips.net/howto/profile.htm

r0ca
  • 5,833
0

Go to Start > Run, then type in regedit. Go to the path HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook.

Left click on Outlook folder to reveal a list of files on the right-hand window. Look for the file with name DisablePST, and right-click on it. Choose modify and change in the value data from 1 to 0. Restart Outlook.

AutoArchive should be restored.

matan129
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rober
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