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So a family member's laptop got hit with a nasty virus which has made the device unusable including being unable to run a virus scan. The computeri simply freezes right after completing the boot up process. I was able to boot up from a live Linux USB stick which gave access to the files in the harddrive. So what is the best approach to run a virus scan and recover the files in question. (I'm thinking quarantining the recovered files in dedicated USB stick.)

The laptop is running Windows 10 x64

Edit: So now there is also partial disk failure. Said family member took the laptop to a repair shop (without my knowledge) to get a diagnostic. Not sure if the two events are related. Also, I was able to recover the import files to a dedicated USB stick

JCM
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2 Answers2

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Consider creating a bootable Hirens 15.6 USB or Disk with another working machine, within Hirens 15.6 there are a number of antivirus tools such as SuperAntiSpyware, Spybot Search & Destroy, MalwareBytes etc...

All of these programs have worked wonders for me in the past.

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A Linux Live CD would be best to recover files. To get rid of the virus, you can try HBCD as suggested, and another way would be to create a Windows To Go USB drive and install a full fledged antivirus, in case HBCD doesn't support these.

pulsejet
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