Questions tagged [virus-removal]

For questions on how to remove viruses and other malware from a computer—be sure to read http://superuser.com/questions/100360 before asking

This tag is intended for questions on how to remove viruses and other malware from a computer.

However, before posting such a question, please be sure to read the canonical question on malware removal: How can I remove malicious spyware, malware, adware, viruses, trojans or rootkits from my PC? General malware removal questions will be closed as duplicates of that question, so you should ask a new question only if the answers to that question don't work or if you have a specific question on how to remove a particular virus or malware.

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I am a victim of the Petya ransomware. Is there a solution to decrypt my disk?

My computer got encrypted by the Petya ransomware. After a long search I could not find a solution other than using file recovery software. This helps a bit, but I am wondering if there is a way to completely restore my disk. I am not going to pay.
leostone
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Why does anti-virus software not delete the viruses, malware, etc., but instead quarantine them?

Why does anti-virus software not completely delete the viruses, malware, etc., but instead quarantine them? Is it not better to completely get rid of them? Why? And how can I manually remove them?
Sardar_Usama
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How to be certain you don't have a virus when anti-virus scanners find nothing malicious? (Windows 7)

I recently spent many hours troubleshooting a laptop that could not connect to the internet. The laptop exhibited no other unnatural behavior, and so my first thoughts were to try connecting to other networks, try a new NIC, etc... The question I…
JonathonG
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Files names in pen drive turned into gibberish text

Recently my uncle gave me his memory card from his phone telling me something is wrong with it.When i tried to check the contents of memory card this is what i found(take a look at screenshot). I have scanned it with bitdefender it gave me a message…
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Safely opening a suspect USB Drive

If you have a USB Drive that may or may not be contaminated, what is the best way to retrieve data from it without reinfecting yourself?
Oorang
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Cleaning windows viruses from linux

In a dual-boot system, does anyone have experience dealing with viruses that hit windows from linux? (disambiguation note: dealing with them from linux .. ) The C:\ in windows is mounted to /media/disk on linux Things I'm looking…
hasen
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Windows 10 'Reset this PC' effective for removing malware?

I've long fallen back on reformatting my hard drive whenever I've got a virus/malware/spyware, but now that I've upgraded to Windows 10 can I put those days behind me because of the 'Reset my PC' function? It sounds like it pretty much puts me in a…
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Clean up infected computer from viruses

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I have a computer which had AVG Free installed from day one. After several months of operation, it starts detecting viruses and trojans all the time. Besides…
ripper234
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007guard: What is it, is it dangerous, and can it be removed?

Since some time, I've been running Spybot S&D and AVG AntiVirus, both completely updated to the latest versions. During a regular check of my system, I found a huge amount of connection attempts to 007guard.com, and neither Spybot nor AVG is…
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How can I perform a virus scan of my Windows install from Linux?

Earlier today, I noticed that Windows Defender was acting up. It was disabled and, once re-enabled and tasked with a quick scan, it would error out with some Windows License Expired error code or something. Since that's nonsense, I think that the…
badp
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What can I do about a virus that's affecting my relatives even though they're in different places?

In the last week, I have had two family members contact me about possible viruses on their machines. The cases involve different machines in different geographic locations. The only similarities are that they are both on BT and both use McAfee…
Vade
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How do "Powerusers" manually find and remove malware from Windows

Possible Duplicate: What to do if my computer is infected by a virus or a malware? I'd like to know what tools and methods are used by the pros to remove malware in Windows. Is HijackThis enough? How do you manually identify the stuff that's…
Jay
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Is this some kind of virus/malware on my laptop, or is it just a default system message?

Ever since my laptop crashed due to a Critical Structure Corruption, the pop-up in the screenshot appears after rebooting. I Googled if that shows up in other cases and noticed the font and grammar don't look standard. The name of the pop-up is…
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What Is Microsoft "Boot Time Removal Tool"?

I'm working on a Windows 7 computer. The owner reports that they believe the computer has been infected by malware and that they had an overseas company attempt to fix the problem but that something they did rendered the computer unable to…
HK1
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When I open Google Chrome on Windows 10, it crashes the system almost instantly, why?

TL;DR When I open Google Chrome on Windows 10, it crashes the system almost instantly. In detail: My laptop stops responding (freezes) and I can hear louder cooling (supposedly higher CPU usage due to system dump generation). Then, I long press the…
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