Questions tagged [malware-removal]
130 questions
27
votes
16 answers
Cannot Delete Item "Could Not Find This Item" issue
A friend sent a long a file (a .rar) he wanted me to check out for him before he installed it.
I downloaded it and unrared it with no problems, but it was full of .exe's instead of the intended contents (fonts) so I advised him to delete it…
aronchick
- 1,038
18
votes
4 answers
How to be 100% certain a USB drive has not been tampered with and has no malware?
Say you find a usb drive on the street and you want to be 100% sure it hasn't been tampered with, neither via software nor by modifying its hardware (adding or modifying components, etc.), so that there is zero risk of malware.
Is fully formatting…
Norbert
- 291
15
votes
2 answers
F8 not showing "Advanced Boot Options" on a Windows 7 PC
Background
I'm working on dis-infecting a Windows 7 PC where the user opened a ZIP email attachment.
All the symptoms exactly match this description of the "Data Recovery" scareware, including these messages:
Windows detected a hard disk problem A…
Clare Macrae
- 1,909
13
votes
1 answer
uTorrent - adware / malware on download and install - Mac OSX Yosemite
I recently downloaded uTorrent (for the more ethically concerned: to get a wikipedia data dump as the official download server kept terminating my download, not to rip off copyright holders...), and as soon as the installation had finished my…
Jake_Howard
- 233
12
votes
5 answers
File delete - access is denied even with /F
I'm trying to delete an executable, but it fails with the error Access is denied even adding /F to force it as del /F system.exe. I'm using an elevated Command Prompt.
Attempting to delete the file through Windows Explorer yields the following:
I…
Erik Humphrey
- 226
- 1
- 2
- 11
12
votes
3 answers
How can you tell if a Windows machine is part of a Botnet?
Is there a "best" way to detect if a windows (assume XP) machine is part of a botnet?
rob_dean
- 101
8
votes
3 answers
Windows 10 'Reset this PC' effective for removing malware?
I've long fallen back on reformatting my hard drive whenever I've got a virus/malware/spyware, but now that I've upgraded to Windows 10 can I put those days behind me because of the 'Reset my PC' function?
It sounds like it pretty much puts me in a…
Ryan Roark
- 81
7
votes
2 answers
csrss.exe anomalies, is this a rootkit?
I'm seeing a strange anomaly in some systems I support.
GMER flags the cdd.dll thread in csrss.exe, and when I run Process Explorer with Elevated Admin rights, I am:
unable to view any loaded DLLs in either csrss.exe process
unable to view actual…
6
votes
1 answer
007guard: What is it, is it dangerous, and can it be removed?
Since some time, I've been running Spybot S&D and AVG AntiVirus, both completely updated to the latest versions.
During a regular check of my system, I found a huge amount of connection attempts to 007guard.com, and neither Spybot nor AVG is…
Master-Guy
- 429
5
votes
5 answers
How do I completely remove Wondershare Allmytube from Windows [using Farbar Recovery Scan Tool]?
Windows 7 Enterprise x64
So I made a mistake and ran a dubious executable program downloaded from the internet. I was making a dvd and I didn't know how to download videos from funnyordie.com, so I went out on a limb and tried Wondershare Allmytube.…
user1952534
- 77
5
votes
2 answers
Dexpot carries malware?
Dexpot appears to have a lion market share as far as virtual desktop managers go. It also seems to have a rep for adware/bloatware or worse; at least the dexpot.de site…
Ruby
- 287
5
votes
7 answers
Using Virtual box to practice malware removal?
I have Windows 7, and installed virtualbox on it with a copy of Windows XP pro sp3 with all updates. I want to use the virutal environment to practice removing malware....in other words, I want to infect it on purpose. What is the safest way to do…
jwsENLBH2XavZ
4
votes
4 answers
Removing invisible extension “happysale” in google chrome
The extension "happysale" is showing ads by "gifton" in Google Chrome and Mozilla Firefox, and I seem to be unable to remove it.
When I go to extensions in Chrome I can't see it, but when i go to the task manager in Chrome it's there, tagged as…
4
votes
1 answer
Cleaning a compromised Router?
At the office I noticed malware symptoms on one of the computers. I tried cleaning it and found nothing. Then I noticed I got the same behavior on my phone and the other computer: occasional links would redirect to malware download pages.
I changed…
Jim McKeeth
- 5,127
3
votes
4 answers
Can I remove nengine.dll from my machine?
I recently started seeing an error message when starting up my pc:
nengine.dll is not a proper application extention.
Not recognising this nengine.dll, I did a quick search online and found it's some sort of malware.
So I deleted it. Now I'm…
Daft
- 544