0

My Canon Pixma MG5450 printer was terribly clogged and misaligned - I did a couple of deep cleaning and lots and lots of manual printhead alignment. It has improved but still a long way until it's usable.

Here is a "before" and "after" photo:

before and after photo.

It's obviously consuming a lot of ink and paper and I'm seeing less and less progress, so the question is: If I keep doing the manual alignment, is it possible to get it back to how it should be? Or is this stage irreversible and better just buy a new one?

tripleee
  • 3,308
  • 5
  • 36
  • 35
Rodrigo
  • 1
  • 1
  • 1

2 Answers2

0

I have a "partial" solution, this issue has been reported to happen on different Canon Pixma printers using 5 colors (CMYK and PGBlack) and I'm experiencing this too with my Canon IX6810. From now on when you print, select paper type: inkjet, this way your printer will use all the inks and print nozzles except PGBlack. The speed will be reduced but at least you would have a usable printer again.

Regarding this specific issue, Canon has replied directly to printer owners engaging on entire printer replacement when warranty still applies, but they haven't stated any official answer as to what is going on, or what to do when you no longer have a warranty available (printer too old), like my case because the issue appeared long time after getting the printer as a gift, official local Canon tech service can't help me, in my country warranty covers 1 year only, plus this printer it's already discontinued where I live, that's my case.

Official data? you can find more about this on official Cannon Community forums (USA), I don't know if I can, should or shouldn't post a link so I won't just in case. As explained, this issue affects a wide variety of Canon printer models.

Sadly, it doesn't seem it's a print head issue. After tons of searching (including those official forums) many printer owners report they would leave the printer as it is or trow it away, some report will buy a new print head but they never reported again what happened or if they actually got one. All but one. I found the report-additional-information from a forum member there saying he actually got a new print head but the issue persisted, so he thought it was the printer, not the print head. However he later replaced the new print head and placed the old one to find the printer was working perfectly again, only to fail and repeat the same malfunction a while later. So... it doesn't appear to be the print head.

Now, I have a few questions for you:

  • do you use new genuine Canon cartridges?
  • do you refill your cartridges?
  • what kind of ink are you using?

I ask this because another forum member on that official Canon community forum states a theory: the printer is aware of multiple refills and so activates this issue. I can say this has been exactly my case. Sadly the official cartridges for this printer cannot be found in my country anymore, those have been discontinued, and buying on the internet on another country results in expenses and price that I don't see worth it given that I can print using the workaround that I mentioned.

  1. There is no solution to this issue, I have searched for months, tried everything in my knowledge. There are lots of places on the web with this exact question, still without a full answer.

  2. I suggested a partial solution that works, it doesn't solve the malfunction, it's a workaround and you will be able to print high resolution images without blurred effects and curved lines, no, this won't go away with print head cycles.

  3. I took my time to research, read and test (for months), backed my post on that info, just didn't post the direct links to another forum because I'm not aware of the consequences here (I'm new here). But people can find this themselves based on what I posted, yes, on the official Canon Community Forums (USA).

  4. No, there is no error code for this.

  5. Yes I love my printer, prints amazingly so I still don't give up and take time to keep searching at least every month. And Yes I'm still looking for solutions.

0

I have to reply even though it was so long ago! I used an ix6850 for a small business I have.

I bought 2 more printers after about 5000 prints on the first one. I thought that the first one worked perfectly, and invested in 2 more because working printers are a necessity in what I do. Of course I used refillable cartridges from day one.

The issue appeared on the first printer(after about 7k prints), and then I trasfered the cartridges from the old one in to the brand new one, the issue appeared about 300 prints. I was convinced it's the cartridges. The issue eventually appeared on all 3 printers.

I took the newest one to warranty, got a print-head replacement. Didn't want to use the old cartridges so I got new original cartridges, and a cartridge reseter so I use original cartridges but refill them. The issue appeared after about 300 prints again!

I'm taking them all to warranty and selling them used and working afterwards, and loose a lot of money in the process. :D I can't believe this is a hardware issue. I think it's motherboard (or whatever it's called) gets corrupted or something.

Lazarh
  • 1