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I'm trying to archive emails in Outlook 2007. I set up Auto archive to archive anything older then X amount of months but it didn't archive anything. After a little Googling I discovered that the date that counts is the Modified date, not the Sent or Received dates. I reset the amount of months taking into account the modified date of the emails but it still isn't being archived.

What other setting/issues do I need to check for?

ssvarc
  • 750

2 Answers2

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I had this problem, and the solution in my case was that the default Autoarchive setting MUST be turned on:

Outlook > Tools > Options > Other > Autoarchive

[x] Run Autoarchive every [n] days

[x] Archive or delete old items

Set a high value (e.g. 99 Months), and a well-known destination PST to reduce the chance that Outlook may move items unexpectedly. Then Outlook will process/respect your individual folders' Autoarchive settings.

This is a change from Outlook 2003, where the global option was not necessary and Outlook would still autoarchive based on individual folders' settings.

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There is an article about this issue and it suggests checking the following:

  • Excluded from AutoArchive
  • Modified date
  • Damaged archive.pst
  • Full archive.pst
  • Full mailbox