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I am unable to remove Paragon HFS+ from my Windows 10 computer. The program is still listed after uninstalling using Add or Remove Programs. Running the command

msiexec /x Paragon-607-PEU_WinInstallSN-11.3.221.msi

I get this error message:

.msi removal error message

although the .msi file does exist.

I have also followed the steps in this YouTube video, and tried geek uninstaller with no results. There are no Paragon related files in the registry, the program is not running in the task manager, I can't see it in the Start menu or search for it, but it's still listed in Apps and Features and won't uninstall. I am unable to install a new version or any other similar software, as this old version must be uninstalled first.

This question from 2018 provides an answer but requires a "cleaner" file from Paragon that is not publicly available. Paragon will not provide information through their customer service portal, email or over their phone line and there is no uninstall program available through paragon's website.

The software is 100% legitimate and purchased through Paragon.

Does Windows have any methods to completely remove software? It seems strange that users are not given that option.

sooosoooos
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1 Answers1

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If you have paid for software and need help with it then the correct answer is "Contact Paragon support". It's important to tell support about problems with their software so they can fix it. Once they fix it for you they can fix it for everyone with a software update.

Outside of the regular support channel the answer to uninstalling any software that gets stuck is to use a tool like the Geek Unintsaller. The Geek will remove all files left behind and all registry items. After that it can forcibly remove the entry from your Add\Remove program list. I use it every time I can't uninstall a program and I've never seen it fail.

Finally, if you want to remove things manually just uninstall the drivers, delete the files and remove the entry from the registry.

Anything that shows up under "Add or Remove Programs" is found at this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

You can read more about this directly from Microsoft.

HackSlash
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