15

OS Details:
Architecture: 64bit
Build: 9841 Synaptics: v15.3.22

Problem:
Both two-finger and one-finger scrolling functionality does not seem to work for me in certain contexts.

While third-party applications like Chrome and Spotify function fine, any native Windows applications do not seem to work.

For example the control panel or the Facebook windows app available on the Windows store will not scroll with the touchpad.

Solution Attempts/Troubleshooting:

Tried a USB mouse, scrolling worked fine with scroll wheel.

Toggled two-finger and one-finger on and off in Synaptics.

Raystafarian
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Brandon Kreisel
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9 Answers9

7

[Solved] 1- Go to control panel and chose "Uninstall Programs" and Uninstall any "Synaptic" driver installed. 2-Download Synaptic V16 from "HERE"

3-Extract the downloaded file and install 4-Restart again. Congrats :)

JimmyMourad
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4

I can confirm the following solution works on my system: Windows 10 Build 9841, Lenovo Yoga 2 Pro, Synaptics driver v18.0.7.24. Two finger scrolling works as expected.

http://www.andreafortuna.org/microsoft/2014/10/20/windows-10-solve-the-two-finger-scrolling-issue-for-synaptics-touchpads/

BSalita
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The accepted answer on this page didn't work for me, on the release version of Windows 10 Pro. What I found, however, is that the default Synaptics driver does properly support scrolling. It's just disabled by default, with the option to enable it being somewhat buried.

That you want to do is:

  1. Double-click the Synaptics icon in the system tray to bring up the first settings dialog.

    enter image description here

  2. Click on the "Settings..." button, to bring up the Synaptics-specific settings dialog.

    enter image description here

  3. Ensure that the 'Scrolling' option is enabled on the first tab (probably will be, by default), and then click on the 'Scroll' tab.

    enter image description here

  4. Make sure both the "One Finger Scrolling" and "Two Finger Scrolling" options are enabled in the "Vertical" direction. Mine were disabled by default (after upgrading from Windows 7 to Windows 10).

After making those changes and saving the new settings, scrolling worked as expected.

aroth
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2

Synaptics driver v17 refused to install on Win 10 x64 tech preview. Synaptics v13 (for win 7 downloaded from Acer site) installed and works fine.

Perty
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1

In my case Synaptics TouchPad Driver v.16.0.3 works! I have a EliteBook 8470p, the driver was downloaded from the HP webpage.

pablojz
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I had the same problem on a Dell Studio 1555; the touchpad would not scroll. I installed the Dell driver for the touchpad for Windows 7 and scrolling now works.

jjzone
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I had the same problem after installing Win10 TP in Dell Vistro V131. No scrolling with two fingers. I went to Dell website, downloaded and installed Win7 touchpad driver and scrolling works now.

Kelvin Yam
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@BSalita's link worked for me. Thanks!

TLDR; ... so folks don't have to follow the link:

  1. Open the Registry Editor: Win + R regedit Enter.

  2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTPEnh

  3. Add a DWORD entry with Name:UseScrollCursor and value 0
P Varga
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Brandon Kreisel
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0

For those still visiting this page (it ranks high in Google results):

Lenovo (via Synaptics) has released a Windows 10 driver (19.0.12.61) (in my case found here) that works for the final release version (Build 10240).

@BSalita's answer worked as a hack but was ultimately the wrong driver for my touchpad so I had to manually force Windows 10 to install it (yay layers of UI over simple Windows stuff). The driver above is "plug and play" and does not require anything but running the executable. Hope this helps.

Community
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Chaim Eliyah
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