I have followed the following suggestion that was posted on here but it says "The folder can't be found".
The path that was suggested is: /Users/username/Library/Application Support/Microsoft/Office/Office 2011 AutoRecovery
Can someone please help? I am desperate.
As the /Users/username/Library folder is a hidden folder since OS X 10.7 and not by default searched by Spotlight it's incredibly stupid that this folder is auto-suggested when saving a recovered file.
Also since there IS a folder with the same name under Documents/Microsoft userdata/ that is empty this was hard to find!
To go to this folder, open Finder and in the menu click Go » Go to Folder… or press ⇧⌘G. Then, paste the path from above.